Upgrade, Inc.
Deposit Business Controls Manager
Upgrade, Inc., Phoenix, Arizona, United States, 85003
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Upgrade is seeking an
Deposit
Control Manager
to join our team in Phoenix, AZ. Reporting to the Oversight Senior Director, this individual contributor role will ensure consistency in meeting business and regulatory requirements. This will be achieved through coordination, execution and supervision of controls framework as it pertains to deposit accounts.What You'll Do:
Act
FAST
to problem-solve and deliver solutions based on business needBe a product and service subject matter expertCollaborate with partners and stakeholders to drive inclusivity, adherence, and engagement both internally to the department and to Upgrade as a wholeManage and uphold the documentation required to evidence first line of defense (FLOD) supervision of all deposit operations activitiesPartner with both internal and external business partners to prepare for audits and examsReport and investigate identified risks raised by the business, Compliance, Legal, and AuditorsAddress and escalate potential deviations from regulatory and procedural complianceCollaborate with First Line Business Managers and Compliance to provide sound, practical guidance for timely remediation of identified risksEnsure the delivery of timely and regular reporting of deposit operations results to department leaders and key stakeholdersMaintain confidentiality of key business messages and other sensitive work-specific informationOWN
individual results and strive for continuous improvement to best support the business needs and role expectationsPlan and perform all financial and operational activities that directly involve Deposit Servicing operations while identifying and providing recommendations for
IMPROVE ments across the organizationProvide insightful feedback to
HELP
Service Center LeadersProvide tactical support to aid in the implementation of key initiatives and communicate progress toward goalsStay abreast of procedure updates and changes to ensure completed work meets up-to-date expectationsOther duties as assignedWhat We Look For:5+ years of deposit account experience or a similar required, i.e. 1st Line Compliance, Risk and Control Management, Compliance Testing & MonitoringAbility to build and maintain strong cross-department working relationshipsAbility to work independently and effectively as part of a team, while prioritizing multiple tasks and responsibilities simultaneously to meet deadlinesAdaptable and flexible to changes in business needs as it relates to the role and daily responsibilitiesAdvanced knowledge of the regulations impacting deposit operations and productsAdvanced written and verbal communication styleProficient in Google Suite with the aptitude to learn new programsStrong attention to detail and excellent organizational skillsWhat We Offer You:
Competitive salary and stock option plan100% paid coverage of medical, dental and vision insuranceFlexible PTOOpportunities for professional growth and developmentPaid parental leaveHealth & wellness initiatives
#LI-Onsite
For California residents: Upgrade's CaliforniaNotice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Upgrade is seeking an
Deposit
Control Manager
to join our team in Phoenix, AZ. Reporting to the Oversight Senior Director, this individual contributor role will ensure consistency in meeting business and regulatory requirements. This will be achieved through coordination, execution and supervision of controls framework as it pertains to deposit accounts.What You'll Do:
Act
FAST
to problem-solve and deliver solutions based on business needBe a product and service subject matter expertCollaborate with partners and stakeholders to drive inclusivity, adherence, and engagement both internally to the department and to Upgrade as a wholeManage and uphold the documentation required to evidence first line of defense (FLOD) supervision of all deposit operations activitiesPartner with both internal and external business partners to prepare for audits and examsReport and investigate identified risks raised by the business, Compliance, Legal, and AuditorsAddress and escalate potential deviations from regulatory and procedural complianceCollaborate with First Line Business Managers and Compliance to provide sound, practical guidance for timely remediation of identified risksEnsure the delivery of timely and regular reporting of deposit operations results to department leaders and key stakeholdersMaintain confidentiality of key business messages and other sensitive work-specific informationOWN
individual results and strive for continuous improvement to best support the business needs and role expectationsPlan and perform all financial and operational activities that directly involve Deposit Servicing operations while identifying and providing recommendations for
IMPROVE ments across the organizationProvide insightful feedback to
HELP
Service Center LeadersProvide tactical support to aid in the implementation of key initiatives and communicate progress toward goalsStay abreast of procedure updates and changes to ensure completed work meets up-to-date expectationsOther duties as assignedWhat We Look For:5+ years of deposit account experience or a similar required, i.e. 1st Line Compliance, Risk and Control Management, Compliance Testing & MonitoringAbility to build and maintain strong cross-department working relationshipsAbility to work independently and effectively as part of a team, while prioritizing multiple tasks and responsibilities simultaneously to meet deadlinesAdaptable and flexible to changes in business needs as it relates to the role and daily responsibilitiesAdvanced knowledge of the regulations impacting deposit operations and productsAdvanced written and verbal communication styleProficient in Google Suite with the aptitude to learn new programsStrong attention to detail and excellent organizational skillsWhat We Offer You:
Competitive salary and stock option plan100% paid coverage of medical, dental and vision insuranceFlexible PTOOpportunities for professional growth and developmentPaid parental leaveHealth & wellness initiatives
#LI-Onsite
For California residents: Upgrade's CaliforniaNotice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.