Akkodis
Help Desk Technician
Akkodis, Washington, District of Columbia, us, 20022
Akkodis is seeking a Refresh Technician for a onsite position for our client based in Washington DCSalary Range:
$60K-$65K per annum.ABOUT THE ROLE:1 year or more of experience working with IT hardware.Must have an active Secret ClearanceDirect experience working on a laptop imaging, hardware deployment and refresh projects a plus.Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow)Experience installing software on laptop and/or desktop computers.Excellent verbal communication skills with the ability to provide top-notch customer service to endusers being supported.Self-starter, dependable/reliable, work independently or in a team environmentMust possess a commitment to excellence, a strong sense of urgency and dedication to client satisfaction.Technical background and understanding of key infrastructure products including but not limited to server, network, security devices, storage, etc. preferredProficiency in Microsoft Office Suite (Excel, Outlook, Word, SharePoint etc.)Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program allows employees to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policyThe Company will consider qualified applicants with arrest and conviction records.
$60K-$65K per annum.ABOUT THE ROLE:1 year or more of experience working with IT hardware.Must have an active Secret ClearanceDirect experience working on a laptop imaging, hardware deployment and refresh projects a plus.Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow)Experience installing software on laptop and/or desktop computers.Excellent verbal communication skills with the ability to provide top-notch customer service to endusers being supported.Self-starter, dependable/reliable, work independently or in a team environmentMust possess a commitment to excellence, a strong sense of urgency and dedication to client satisfaction.Technical background and understanding of key infrastructure products including but not limited to server, network, security devices, storage, etc. preferredProficiency in Microsoft Office Suite (Excel, Outlook, Word, SharePoint etc.)Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program allows employees to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policyThe Company will consider qualified applicants with arrest and conviction records.