Assistant General Manager

**Title: The Assistant General Manager****Work Status:** Exempt**Reports to:** General Manager**Position Summary:** The Assistant General Manager (AGM) is responsible for assisting the General Manager with the overall operations of the restaurant. Works with all employees in setting the direction of the business day to day operations as well as plan to grow the business, drive sales, manage costs, and ensure proper training for the staff.**Essential Functions:**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Lead by example* Assist with interviewing, training, hiring, development, and retention of qualified employees* Promote teamwork among co-workers and employees* Be hands-on with all FOH positions to ensure smooth and efficient service* Authorize different transactions (i.e. discounts and voids)* Follow-up with employees to ensure completion of assigned projects* Assign employee workstations or sections* Uphold applicable policies and requirements of employment laws* Organized periodic informational meetings with the FOH team members* Schedule, conduct and document employee reviews* Participate in shift meetings, staff meal training, and coaching* Create atmosphere including lighting, music and temperature levels* Address customer frustrations or complaints* Use tact and good judgment when dealing with difficult guest* Maintain food and beverage quality and consistency* Communicate repair and maintenance issues to the General Manager* Check inventory and order appropriate restaurant supplies when needed* Assist the General Manager with all financial aspects of the business* Perform daily bookkeeping* Communicate cordially, effectively and clearly with all employees, managers, Food Fight staff and guests* Accept direction and constructive criticism from management* Writes the FOH schedule and posts 2 weeks in advanceCompany : Food Fight IncPosition : Assistant General ManagerStatus : Full TimeShift : First (Day), Second (Afternoon)Req # : 6730528Date Posted : January 12, 2022Location : 201 State Street, Madison, US, WI, 53703Job Category : Restaurant