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The University of Miami

Sr. Advisor, Student Financial Assistance and Employment

The University of Miami, Coral Gables, Florida, United States,


Current Employees:

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The Sr. Advisor, Student Financial Assistance and Employment counsels and provides students with student employment information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.

Primary Duties and Responsibilities:Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to student employment.Assist with student employment orientationsSupport both on and off-campus employment administrative functionsApproving and/or adding jobs to WorkDay or compensation changesTroubleshooting issues related to student employment or payWorkDay prehire record creationStudent position changes or terminationsApprovals in JobXAssist with I-9 completionDetermination of eligibility for various work programsServes as liaison with other related university offices or departments.Assist with financial aid related needs particularly during peak processing and service seasonsOther duties as assigned.Knowledge, Skills, and Abilities:

Analyzes data to effectively problem solve issues related to hiring, pay or record changesExperience in a high traffic service environmentExperience related to financial aid or student employment is highly preferred.Strong written and verbal communication skills is required.Education Requirements (Essential Requirements):

Bachelor's degree.Any appropriate combination of relevant education and/or work experience may be considered.Work Experience Requirements (Essential Requirements):

Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst capacity is highly preferred.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full time

Employee Type:Staff

Pay Grade:A6