New Waterloo
Assistant General Manager
New Waterloo, Aspen, Colorado, us, 81612
Job Details
Job LocationSway Aspen - Aspen, CO
Position TypeFull Time
Salary Range$75,000.00 - $85,000.00 Salary
Job CategoryRestaurant-Food Service
Description
SWAY ASPEN is hiring for an ASSISTANT GENERAL MANAGER
New Waterloo, In partnership with Infinite Hospitality of Aspen, is excited to announce a new sway location now open in Aspen. The new outpost of sway promises to deliver the same exceptional and transportive dining experience that has captivated patrons in austin, texas since 2012, with some thoughtful updates to interiors and offerings that cater to aspen sensibilities. For locals and tourists alike - Sway offers modern Thai food at an approachable price with the same emphasis on sourcing from local vendors and farmers to continue Sway's dedication to the community in which they operate.
JOB OVERVIEW
The Assistant General Manager (AGM) will provide leadership and management support to staff while overseeing day-to-day operations. You will educate, empower, and inspire the team to grow and develop while teaching best practices and sharing your passion for food and beverage. You will be an operational contributor as well as a proactive problem solver - willing to recommend ideas to the overall success of the team. A successful AGM will bring a strong sense of pride and ownership to the restaurant and be proactive in their understanding of, and input on team development and service standards.
What you'll do:Oversee day-to-day restaurant operations, including opening and closing proceduresSupervise and lead the food and beverage team including hiring, training, scheduling, and performance managementMaintain an active presence throughout the restaurant leading daily line-ups, conducting daily walk-throughs, developing team members, and coordinating regular departmental meetingsMaintain an awareness of team members' needs by having eyes on all sections of the floor, host stand, bar well, expo, and bussing areas and support all FOH departments as neededSet performance expectations and provide ongoing training and development opportunitiesOversee the recruitment and training of new team members; plan, document, implement, and monitor training programsGuide the quality of the guest experience and service execution; create and implement innovations to enhance the guest experienceEnsure a high level of guest satisfaction by resolving guest feedback and applying corrective measures as neededMaintain a level of awareness of the outlet's ambiance including lighting, temperature, decor, and audio levelsOversee reservations to optimize seating and accommodate guest preferencesMonitor food and beverage quality, presentation, and timing of serviceMonitor staff to ensure properly executed service, positivity, and enthusiasmManage food and beverage inventory, ordering supplies, and controlling costs to meet budgetary goalsManage budgets, track expenses, and implement cost-saving measuresChampion and educate staff on New Waterloo's benefits, perks, and impact programmingBuild and maintain positive relationships with guestsEnsure all food and beverage operations comply with health and safety regulations and standardsReview and analyze financial reports, including profit and loss statements and balance sheetsWork closely with event sales to ensure the successful execution of private eventsSupervise the outlet in the absence of the General ManagerWho you are:
You believe in hospitality, deeply and passionately.You're adaptable and not afraid to jump in and get your hands dirty.You're forward-thinking and proactive.You are a leader. You're dedicated to developing with your team and creating a holistic sense of mission.You use your time wisely and are an expert at prioritizing.You are solutions-oriented and have the confidence to make fast-paced decisions.You believe in learning and personal growth; you show up as a contributor, not a spectator.You stay organized and can write and prepare accurate reports with sharp attention to detail.You're able to work flexible hours in a high-volume environment.A plus: You have 3+ years of experience in a hospitality or service industry leadership role.A must: You like to have fun & be nice.BENEFITSWe are proud to offer competitive wages and the following benefits for full-time Aspen employees:
Up to 20% annual bonus eligibility for all salaried associatesUp to 3 weeks paid time off annuallyResearch/culinary travel opportunities for senior staffDiscounted ski-passes50% off discount at most New Waterloo restaurantsHealth, vision + dental benefits401K matchingPaid holidaysVolunteer payTuition reimbursementReferral bonusesDiscounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.
Job LocationSway Aspen - Aspen, CO
Position TypeFull Time
Salary Range$75,000.00 - $85,000.00 Salary
Job CategoryRestaurant-Food Service
Description
SWAY ASPEN is hiring for an ASSISTANT GENERAL MANAGER
New Waterloo, In partnership with Infinite Hospitality of Aspen, is excited to announce a new sway location now open in Aspen. The new outpost of sway promises to deliver the same exceptional and transportive dining experience that has captivated patrons in austin, texas since 2012, with some thoughtful updates to interiors and offerings that cater to aspen sensibilities. For locals and tourists alike - Sway offers modern Thai food at an approachable price with the same emphasis on sourcing from local vendors and farmers to continue Sway's dedication to the community in which they operate.
JOB OVERVIEW
The Assistant General Manager (AGM) will provide leadership and management support to staff while overseeing day-to-day operations. You will educate, empower, and inspire the team to grow and develop while teaching best practices and sharing your passion for food and beverage. You will be an operational contributor as well as a proactive problem solver - willing to recommend ideas to the overall success of the team. A successful AGM will bring a strong sense of pride and ownership to the restaurant and be proactive in their understanding of, and input on team development and service standards.
What you'll do:Oversee day-to-day restaurant operations, including opening and closing proceduresSupervise and lead the food and beverage team including hiring, training, scheduling, and performance managementMaintain an active presence throughout the restaurant leading daily line-ups, conducting daily walk-throughs, developing team members, and coordinating regular departmental meetingsMaintain an awareness of team members' needs by having eyes on all sections of the floor, host stand, bar well, expo, and bussing areas and support all FOH departments as neededSet performance expectations and provide ongoing training and development opportunitiesOversee the recruitment and training of new team members; plan, document, implement, and monitor training programsGuide the quality of the guest experience and service execution; create and implement innovations to enhance the guest experienceEnsure a high level of guest satisfaction by resolving guest feedback and applying corrective measures as neededMaintain a level of awareness of the outlet's ambiance including lighting, temperature, decor, and audio levelsOversee reservations to optimize seating and accommodate guest preferencesMonitor food and beverage quality, presentation, and timing of serviceMonitor staff to ensure properly executed service, positivity, and enthusiasmManage food and beverage inventory, ordering supplies, and controlling costs to meet budgetary goalsManage budgets, track expenses, and implement cost-saving measuresChampion and educate staff on New Waterloo's benefits, perks, and impact programmingBuild and maintain positive relationships with guestsEnsure all food and beverage operations comply with health and safety regulations and standardsReview and analyze financial reports, including profit and loss statements and balance sheetsWork closely with event sales to ensure the successful execution of private eventsSupervise the outlet in the absence of the General ManagerWho you are:
You believe in hospitality, deeply and passionately.You're adaptable and not afraid to jump in and get your hands dirty.You're forward-thinking and proactive.You are a leader. You're dedicated to developing with your team and creating a holistic sense of mission.You use your time wisely and are an expert at prioritizing.You are solutions-oriented and have the confidence to make fast-paced decisions.You believe in learning and personal growth; you show up as a contributor, not a spectator.You stay organized and can write and prepare accurate reports with sharp attention to detail.You're able to work flexible hours in a high-volume environment.A plus: You have 3+ years of experience in a hospitality or service industry leadership role.A must: You like to have fun & be nice.BENEFITSWe are proud to offer competitive wages and the following benefits for full-time Aspen employees:
Up to 20% annual bonus eligibility for all salaried associatesUp to 3 weeks paid time off annuallyResearch/culinary travel opportunities for senior staffDiscounted ski-passes50% off discount at most New Waterloo restaurantsHealth, vision + dental benefits401K matchingPaid holidaysVolunteer payTuition reimbursementReferral bonusesDiscounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.