Tandym Group
Desktop Moving Specialist
Tandym Group, Washington, District of Columbia, us, 20022
A recognized government integrator in Washington, DC is seeking multiple Desktop Moving Specialists to join their staff on-site.About the OpportunityStart Date: ASAP
Location: Washington, DC (100% on-site)Contract Length: Full-time - 4-5 months with likely month to month extension
Responsibilities:
The Desktop Moving Specialist will:Assist in the de-installation, move, and re-installation of desktop and mobile devices, printers, VARIDESKs, and other IT-related office equipment and peripherals.Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required.Must be focused on working with a team and coordinating with team members to solve complex issues.Move and set up workstations with computers and necessary peripheral devices (monitors, printers etc.).Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality.Perform basic troubleshooting if necessary.Complete checklists and all necessary paperwork associated with Moves to ensure accuracy and inventory tracking.Perform delivery of IT Equipment as well returning to stock of equipment.Attention to detail when completing tasks, ensuring being on time, comprehension of tasks, and following escalation paths.Data entry (management of data) - accurately prioritize tasks and tickets, updating of ticket tracking system following templates provided.Navigate internal/external reference support materials.Qualifications:
U.S. Citizenship required.Must pass background investigation for a Public Trust.Active certification CompTIA Certification (A+, Network+, Security+), Windows 10, or Mac OS X Essentials.3-5 years of directly related experience supporting IT operations.2 to 4 year's experience moving IT equipment installation, moves, and changes.Experience Desktop / Deskside Moving SpecialistMust be able to document and take picture before and after moving.Strong verbal and written communication skills.Must be able to lift to 50 lbs.
Location: Washington, DC (100% on-site)Contract Length: Full-time - 4-5 months with likely month to month extension
Responsibilities:
The Desktop Moving Specialist will:Assist in the de-installation, move, and re-installation of desktop and mobile devices, printers, VARIDESKs, and other IT-related office equipment and peripherals.Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required.Must be focused on working with a team and coordinating with team members to solve complex issues.Move and set up workstations with computers and necessary peripheral devices (monitors, printers etc.).Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality.Perform basic troubleshooting if necessary.Complete checklists and all necessary paperwork associated with Moves to ensure accuracy and inventory tracking.Perform delivery of IT Equipment as well returning to stock of equipment.Attention to detail when completing tasks, ensuring being on time, comprehension of tasks, and following escalation paths.Data entry (management of data) - accurately prioritize tasks and tickets, updating of ticket tracking system following templates provided.Navigate internal/external reference support materials.Qualifications:
U.S. Citizenship required.Must pass background investigation for a Public Trust.Active certification CompTIA Certification (A+, Network+, Security+), Windows 10, or Mac OS X Essentials.3-5 years of directly related experience supporting IT operations.2 to 4 year's experience moving IT equipment installation, moves, and changes.Experience Desktop / Deskside Moving SpecialistMust be able to document and take picture before and after moving.Strong verbal and written communication skills.Must be able to lift to 50 lbs.