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Amazon

Senior UX Designer, Defensive Security

Amazon, Seattle, Washington, us, 98127


Job ID: 2777268 | Amazon.com Services LLC Are you looking for an opportunity to design products and services that put people first? The Security Issue Management engineering group, part of Stores Security, is looking for an innovative, passionate, and outcome-oriented design leader.

What we do

The Security Issue Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems. We use the latest technology, including AWS, to solve security problems at Amazon scale. We employ automation and machine learning to reduce, or eliminate, manual effort to help our internal customers raise the security bar. We have bold goals to stay ahead of the curve on security and delight our customers with intuitive and effective products.

What you will do

As a Senior UX Designer on our team, you will solve complex design problems, helping empower internal service teams, security engineers, and managers to continuously raise the bar on security posture. Throughout the strategy, design, and development lifecycle, you will work collaboratively with customers, engineers, product managers and senior stakeholders. This position requires deep customer focus and the ability to build relationships and feedback loops to continuously improve products based on evolving customer needs and security goals. You will have ownership over your design solutions from conception through implementation, working closely with engineering teams to ensure the high standards of your designs are maintained.

What you bring

You have an “anything is possible” mindset when faced with highly ambiguous and complex problems. You are proud of your work, skills, judgment, and expertise – but you are simultaneously eager to listen to feedback from others. You have a background in complex data products or developing deep understanding in technical or scientific domains, geek out over customer experience, and believe that no experience is perfect unless it delights customers in unexpected ways. You have demonstrated design acumen and believe in the power of strategic design to differentiate experience and increase customer trust. You are an influencer who doesn’t hold your ideas as precious and who iterates quickly, based on data, and delivers recommendations and analysis that tell the story of the customer experience your team is delivering.

Key job responsibilities

Foster a customer-obsessed design culture by sharing best practices, evangelizing design principles, and influencing product strategy. Define, develop and socialize a clear vision for design innovation and big thinking while not sacrificing speed of delivery. Provide leadership and design direction, influencing across teams and giving thoughtful, detailed and actionable design feedback. Promote collaboration and facilitate communication with stakeholders at all levels and across diverse disciplines and geographies. Work cross-functionally to drive elegant design solutions from early concept through final implementation and iteration. Craft, pitch, and validate long term design strategies. Use data and customer insights to confidently share design solutions with senior leaders. Use systems-level design thinking to drive design solutions from your team that scale. Present design work to executive leadership and other senior stakeholders.

BASIC QUALIFICATIONS

- 5+ years of UX designer or interaction designer experience - Have an available online portfolio - Experience designing in an agile development environment - Experience working with stakeholders to plan and execute programs that are strategic in nature PREFERRED QUALIFICATIONS

- Experience applying scrum to visual or UX design processes - Knowledge of best practices for information architecture and design

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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