Customer Service Representative: Bilingual Preferred: Entry Level

We are currently hiring for Bilingual Customer Service Representatives in the area.

Essential Job Duties:

• Handles customer inquiries with the highest degree of empathy and professionalism
• Required to handle emails, inbound or outbound telephonic or in person contacts.
• Provides first call resolution to customers before escalation.
• Working in one or multiple skill sets over various customer contact channels.
• Provides customer information and narratives to the appropriate department for processing.