Customer Relationship Lead
Ethereal Consulting, Huntington, IN, United States
We are seeking a results-oriented Customer Relationship Lead who will work in alignment with our Executive Team, Human Resources Department, Field Operations, and Company Leaders. You will help design direct marketing and sales strategies with a focus on bridging the gap between client and consumer, driving aggressive customer acquisition campaigns, and creating a personalized sales approach.
Whether you are looking to get your foot in the door or already have the experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company.
Customer Relationship Lead Primary Responsibilities:
Cross-train in multiple departments: Customer Service, Sales, Client Relationships, Team Development and Mentorship, Advertising/Marketing, etc.
Aid in providing superior customer service by focusing on honesty, integrity, and building lasting relationships between client and consumer
Attend daily client and campaign meetings to proactively stay up-to-date on the latest market offerings, trends, and innovation
Lead by example by creating a culture of customer service, accountability, continuous improvement, and teamwork