Customer Service Enrollment Agent - Entry Level

Are you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic Customer Service Enrollment Agent team at The Standard, a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services.

At The Standard, we understand that the first impression can make a lasting impact. As a Customer Service Enrollment Agent, you will play a crucial role in ensuring that each customer's journey begins on the right note. You'll be part of a collaborative and supportive team that values diversity, innovation, and excellence. Every Customer Service Enrollment Agent is provided with comprehensive training and mentorship to ensure success and growth within the company. If you're excited to be part of a company that transforms the way customers engage with services, we'd love to hear from you.

Customer Service Enrollment Agent Responsibilities :

• Highlight the value proposition of the products/services being offered to drive new customer enrollment

• Engage with potential business customers in a professional and friendly manner

• Understand prospective customer needs and preferences to offer suitable products or services

• Coordinate with other sales team members and Customer Service Enrollment Agents to share insights, successes, and challenges

• Keep up-to-date with changes to products, services, pricing, and promotions

• Create and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients

• Continuously improve sales skills and knowledge through training and self-learning