Disaster Recovery Program Manager - Remote

Disaster Recovery Program Manager - Remote at Prime Therapeutics in Boise, Idaho, United States Job Description Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Disaster Recovery Program Manager - Remote Job Description The Service Management Principal IT: Disaster Recovery Program Manager is responsible for developing and advancing the Service Portfolio for Service Management processes, based on the ITIL (IT Infrastructure Library) framework, in support of key business and IT initiatives. This position is responsible for the Service Continuity Management/Disaster Recovery practice, ensuring service delivery quality and operational excellence across IT using standard processes, best practices, and business engagement. This position will develop a Service Continuity/Disaster Recovery strategy, program roadmap, build solutions to complex problems and lead cross-functional projects. Responsibilities + Serves as expert consultant and subject matter expert in the company for the Service Continuity/Disaster Recovery (DR) service portfolio and partners closely with other ITIL portfolio areas such as Configuration Management, Availability Management, Incident Management, Change Management, and Service Level Management + Works with IT Leadership and experts from multiple teams to design and implement complex DR process interfaces and their enablement within multiple applications and tools + Functions as Program Manager of multiple interdependent highly complex Service Continuity/Disaster Recovery projects including DR test exercises, DR plan builds, and DR tool/application enhancements + Collaborates with IT senior leaders and business senior level stakeholders to understand business needs, to solve problems, and advance IT capabilities + Leads efforts to build consensus on DR best practices and processes at the senior leadership level and contributes to development of DR service strategies + Leads implementation efforts related to the DR service portfolio, including management of organizational change, communication, and training + Presents executive summaries, reports, and metrics to IT and business leadership on the state of the DR service portfolio and project performance + Participate in crisis/enterprise incidents as needed to aid in understanding business impact, driving recovery, and external customer communications + Other duties as assigned Minimum Qualifications + Bachelor's degree in bus To view full details and how to apply, please login or create a Job Seeker account