Administrative Assistant

Job Description:Provides administrative and operational support for Property Management Office and functions as frontline contact to external and internal customers, tenants and vendors.ResponsibilitiesRoutes incoming calls in a professional, friendly manner and provides customer service assistance as appropriate.Dispatches and tracks routine work orders to maintenance and janitorial staff.Coordinates vendor/contractor services as appropriate.Maintain service agreements and assure tenant and vendor certificates of insurance meet all requirements.Maintains and monitors key control and vendor/contractor access.Establishes and maintains all files, records, and databases (e.g., tenants/leases, vendor contract files, maintenance records, certificates of insurance, management reports, etc.).Composes routine professional correspondence using accurate spelling and word usage.Assists with lease administration: lease preparation and review, collections, move-in/move out procedures, tenant improvement coordination, tenant relations, event coordination, etc.Assists with financial operations: review, track, and code invoices for payment, prepares timesheets for approval, monitors rental deposits, prepare, track and monitor purchase orders and contract documents, compiles data for annual budgets, etc.Assists with property inspections as assigned.Responds to emergency situations in accordance with appropriate policies & procedures.Adheres to all safety standards, policies & procedures, and codes of conduct.Reports all pertinent events and activities to Management.Assists with the implementation of ongoing quality improvement programs.Performs all general office duties and special projects as required.Other duties and special projects as assigned.RequirementsHigh school graduate, College degree preferred.1 - 5 years of experience as an Administrative Assistant. Administrative Property Management experience a plus.Advanced computer skills using MS Office applications (Word & Excel a must).Strong communication and exceptional customer service skills (oral & written) to promote positive client/ tenant relations.Ability to work and prioritize tasks in a fast-paced environment.Ability to exercise prudent judgment in the absence of supervisory personnel.Must be self-motivated and able shift from independent to a teamwork environment.Ability to organize and prioritize tasks to ensure accuracy and timely completion.Demonstrated proficient knowledge of and experience with accounting principles & practices.Property management software experience a plus.Lillibridge offers a competitive compensation and benefits package to the successful candidate.Lillibridge is an Equal Opportunity Employer.Lillibridge does not accept unsolicited resumes from staffing agencies, search firms or any third parties.