RFA
Senior Business Analyst, Residential Underwriting
RFA, Toronto, ON
Senior Business Analyst, Residential Underwriting
Date: September 27, 2024
Location: Toronto, ON
Company: RFA Bank of Canada
Job Type: Permanent
About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
The Opportunity
We're looking to fill a Senior Business Analyst position at RFA Bank of Canada!
RFA Bank of Canada is seeking a full-time Senior Business Analyst for a newly created role to support the integration of system and process changes which are driven by RFA Bank of Canada's strategic activities and/or based on external factors driving the need for process changes. The ideal candidate will have experience in a regulated Canadian single-family residential lending environment and has experience in analytics, user acceptance testing and systems development.
A key focus for this role will be ensuring any system driven or process related changes have been fully tested and understood prior to changes being implemented. Another key responsibility will be the ongoing testing and monitoring of the quality of the Residential Underwriting data from vendor partners to ensure variances to the data are understood and managed accordingly.
Core Responsibilities
As a Senior Business Analyst, you will:
Process and Systems Management:
Change Management:
Data Management:
What You'll Need to Succeed
What Sets You Apart
Our Values and What We Offer at RFA
At RFA, we live by our core values. These values guide our daily actions and shape our work culture:
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we'd love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Other details
Apply Now
Date: September 27, 2024
Location: Toronto, ON
Company: RFA Bank of Canada
Job Type: Permanent
About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
The Opportunity
We're looking to fill a Senior Business Analyst position at RFA Bank of Canada!
RFA Bank of Canada is seeking a full-time Senior Business Analyst for a newly created role to support the integration of system and process changes which are driven by RFA Bank of Canada's strategic activities and/or based on external factors driving the need for process changes. The ideal candidate will have experience in a regulated Canadian single-family residential lending environment and has experience in analytics, user acceptance testing and systems development.
A key focus for this role will be ensuring any system driven or process related changes have been fully tested and understood prior to changes being implemented. Another key responsibility will be the ongoing testing and monitoring of the quality of the Residential Underwriting data from vendor partners to ensure variances to the data are understood and managed accordingly.
Core Responsibilities
As a Senior Business Analyst, you will:
Process and Systems Management:
- Identify opportunities to simplify and standardize the Residential Underwriting process with a focus on continuous, incremental improvements.
- Develop process workflows and diagrams to document and analyze existing business processes to identify inefficiencies and areas for improvement.
- Work with internal stakeholders to perform business requirements analysis for system or process driven solutions to ensure clear alignment of the business needs and the technology solutions used.
- Identify project issues/roadblocks and steps for mitigation and resolution.
- Conduct ongoing User Acceptance Testing (UAT) with stakeholders to ensure that the delivered solutions and upgrades meet the agreed-upon requirements.
- Ongoing configuration and maintenance of systems to support operational processes and quality controls.
- Participate in continuous improvement initiatives to enhance business processes and systems.
Change Management:
- Develop training materials and user guides to support effective implementation of new systems or processes.
- Provide ongoing support for implemented system and solutions as the initial contact to troubleshoot and resolve issues.
- Collect feedback from key stakeholders to discover areas for improvements and provide enhancement recommendations.
- Work closely with business and technical team members in support of technology-based solutions
Data Management:
- Develop and manage reports, dashboards and other data driven tools.
- Identify, investigate, and resolve data discrepancies.
- Document any changes to data requirements and downstream impacts related to the implementation of new or enhanced processes or systems.
What You'll Need to Succeed
- 3+ years of federally regulated Canadian residential mortgage experience.
- 2+ years of experience in analytics and systems development.
- Undergraduate degree is an asset.
- A high proficiency in either Microsoft Excel or Power BI.
What Sets You Apart
- Comprehensive knowledge of mortgage operations, credit policies, including credit principles, practices, processes, products and services.
- Well-developed communication and interactive skills, verbal and written, sufficient to provide clear and detailed explanation and interpretation of information, analysis and recommendations.
- Strong analytical and problem-solving skills.
- Experience in performing functional testing in User Acceptance Testing (UAT) with a strong ability to identify system defects and other issues that may impact operations across various scenarios.
- Ability to manage pressure in an environment of high-volume processing with tight turnaround times.
- Organizational and time management skills.
Our Values and What We Offer at RFA
At RFA, we live by our core values. These values guide our daily actions and shape our work culture:
- Accountability: You take ownership of your work & its consequences. You always consider risk & make informed decisions.
- Selflessness: You share info & teach others. You're able to put your ego aside & understand that the best idea wins.
- Inclusivity: You value differing viewpoints & experiences. You understand how this can drive growth & innovation.
- Innovation: You seek opportunity & embrace change. You see tech as a way to enhance productivity & drive profitability.
- Courage: You make tough decisions in our best interest. You see opportunity when faced with challenge or adversity.
- Impact: You value results & your contributions. You rise to the occasion and never settle for sub-par.
- Performance: You embody a competitive spirit, desire to win and strive for executional excellence.
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
- Health & Dental Care
- Vision Care
- RRSP Match
- Health & Wellness Spend
- Vacation & Personal Days
- Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we'd love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Other details
- Pay Type Salary
Apply Now