21c Museum Hotels is hiring: Restaurant Manager in Bentonville
21c Museum Hotels - Bentonville, AR, United States, 72712
Work at 21c Museum Hotels
Overview
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Overview
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About 21c Museum Hotels
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is a pioneering example of bridging art and hospitality. We combine a contemporary art museum, boutique hotel, and chef-driven restaurant to create a unique and welcoming environment.
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Job Description
Reports To: Food & Beverage Director
Supervises: 20 to 40 Front of House Teammates
General Purpose
The Restaurant Manager oversees daily operations, manages FOH staff, handles inventory, optimizes profits, and ensures guest satisfaction.
Specific Responsibilities
- Ensure high-quality, efficient guest service.
- Staff the restaurant appropriately for each meal period.
- Maintain high staff morale.
- Lead by example, maintaining standards and managing costs.
- Train staff regularly, including quizzes and evaluations.
- Ensure adherence to service standards.
- Identify operational efficiencies and cost-saving opportunities.
- Maintain cleanliness and proper uniforms.
- Manage VIPs and review guest names during pre-service meetings.
- Seek continuous improvement for self, staff, and the company.
- Build a loyal customer base of regulars.
- Arrive on time and prepared for scheduled shifts.
- Maintain a positive attitude with staff and guests.
- Assist with all tasks assigned by the General Manager.
- Participate in hiring, training, and staff development.
- Implement employee reward programs.
- Ensure compliance with steps of service and HR paperwork.
- Attend required meetings.
Qualifications
- Proficient with Windows and Microsoft Office; familiar with industry software.
- Enthusiastic about 21c and its culture.
- Pass a background check.
Education / Formal Training
- Some college education preferred.
Experience
- 2-4 years in high-volume, high-quality restaurant operations.
- At least 1 year in management or supervisory roles.
- Experience in restaurant line positions.
- Strong F&B knowledge through education and experience.
Travel Requirements
- Minimal travel expected.
Additional Information
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. The EEO poster is available at: EEOC Poster.
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