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Commercial Lines Customer Service Representative
ZipRecruiter - Lexington, Kentucky, us, 40598
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Overview
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Overview
Job DescriptionJob Description About this Agency:
Local family owned agency that is family oriented with great benefits with many long term employees. The agency offers staff the ability to expand their knowledge with continuing education opportunities.
OUR VALUES, what guides how we treat each other and our customer
Quality, Service, Integrity, Teamwork, Respect, Innovation, Accountability, and FUN!
Job Description: The Commercial Lines CSR at Breeden Insurance Services is responsible for assisting customers with questions, claims and existing policies; Works with Commercial Lines Account Manager to handle customer service for new and existing clients. Benefits/Perks
Extremely Competitive Pay: Willing to negotiate!
Flex schedule
Remote work
Health Insurance is 100% paid
401K Employee Match options
Dental and Vision
9 Paid Holidays
PTO starting at 22 days
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Active NC Property and Casualty Insurance License.
Excellent interpersonal and creative problem-solving skills.
Demonstrate strong customer focus and an excellent phone manner.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency.
OUR VALUES, what guides how we treat each other and our customer
Quality, Service, Integrity, Teamwork, Respect, Innovation, Accountability, and FUN!
Job Description: The Commercial Lines CSR at Breeden Insurance Services is responsible for assisting customers with questions, claims and existing policies; Works with Commercial Lines Account Manager to handle customer service for new and existing clients. Benefits/Perks
Extremely Competitive Pay: Willing to negotiate!
Flex schedule
Remote work
Health Insurance is 100% paid
401K Employee Match options
Dental and Vision
9 Paid Holidays
PTO starting at 22 days
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Active NC Property and Casualty Insurance License.
Excellent interpersonal and creative problem-solving skills.
Demonstrate strong customer focus and an excellent phone manner.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency.