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Join to apply for the Administrative Assistant role at High Point & Affiliated Organizations

Program & Location: CBRS / Brockton

Education: High School Diploma or GED and a minimum of two years of experience working in an office support environment

Pay Range: $22/hr(Experience dependent)

Status/Schedule: Full Time/ Mon - Fri 8AM - 4:30PM

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provide additional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities' benefit from extra support.

Administrative Assistant Requirements

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
• Knowledge of basic computer skills and software programs including the ability to learn, use and train HPHAO`s electronic medical records
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self-help programs
• An understanding of boundaries and ethics
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
• Participation in annual TB screening
• Certification in the HPHAO approved de-escalation program
• CPR Certification
  
  

• Ensure that all new admissions are entered correctly into electronic medical records.
• Will process all outside referrals, screen for eligibility, and assist with insurance authorizations for CBRS assigned client.
• Review and ensure that insurance authorizations are up to date and entered correctly in electronic medical records.
• Update electronic medical records with new patient information as needed.
• Be available to CBRS to check client’s insurance/authorizations on emergency basis.
• Ensure all services/billing are entered into electronic medical records accurately.
• Call third party payors on questionable authorizations or denials.
• Update third party software with new third party or patient information.
• Entering ESM data for DPH contract patients into the Virtual Gateway.
• Order office supplies as needed for CBRS team.
• Attend mandatory trainings.
• Record meeting minutes for staff meetings and file accordingly.
• Provide administrative support for CBRS trainings offered to outside agencies including tracking of registrations and collection of funds.
• Demonstrates behaviors that recognize the rights of patients as defined by the patient’s rights.
• Communicate effectively with Program Director, Utilization Review (UR) staff and Administrative Offices.
• Other duties as assigned by the Program Director.
  
  

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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