Cashier Job at Rural King in Lafayette
Rural King - Lafayette, IN, United States, 47903
Work at Rural King
Overview
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Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and the chance to work alongside dedicated colleagues who share a passion for providing exceptional service to our rural communities. Whether starting an entry-level position or bringing professional experience, Rural King encourages growth and provides resources to help you succeed.
Joining the Rural King team means supporting the needs of our communities and making a difference in people's lives.
How we reward you
Benefits include a 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%, healthcare plans, virtual doctor visits, access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic, a 15% associate discount, Dave Ramsey’s SmartDollar Program, Associate Assistance Program, RK Cares Associate Hardship Program, and 24/7 Chaplaincy Services.
What You’ll do
The Cashier plays a vital role in delivering excellent customer service and ensuring smooth transactions. You will greet customers, process transactions accurately, and maintain a welcoming store environment.
- Deliver outstanding service through clear communication and active listening.
- Greet customers warmly as they enter the store.
- Assist customers with transactions using the cashier script and promote company programs like the loyalty program, RK Visa, and RK Plus Protection Plan.
- Handle cash management, returns, layaways, and exchanges according to company policies.
- Communicate professionally with customers and team members.
- Provide product information and recommend items as appropriate.
- Coordinate with loaders and respond promptly to customer requests.
- Execute transactions efficiently, prioritize timely service, and resolve price disputes professionally.
- Stand at the designated area to assist customers when not engaged in transactions.
- Highlight the benefits of the loyalty program and the RK Visa card to customers.
- Respond to calls professionally, identifying yourself and the store.
- Reconcile registers and file paperwork accurately.
- Deactivate security devices as needed.
- Maintain awareness to prevent loss and provide excellent service.
- Perform cashier duties including stocking, cleaning, and managing registers.
- Replenish popcorn and coffee stations timely.
- Keep carts and restrooms clean and maintained.
- Use office equipment as needed.
- Participate in cross-training and learning initiatives.
- Provide friendly support to customers and colleagues.
- Demonstrate Rural King’s core values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Supervisory Responsibilities: None
Essential Qualities for Success
- Exceptional customer service skills and a helpful attitude.
- Comfortable with computer systems and software.
- Excellent communication skills, both verbal and written.
- Ability to work efficiently in a fast-paced environment.
- Active listening and effective questioning skills.
- Adaptability in communication style for diverse individuals.
- Ability to perform repetitive tasks.
- Resilience and motivation despite setbacks.
- Proactive attitude towards training new cashiers.
Physical Requirements
- Ability to stand or sit for long periods.
- Lift, push, or pull at least 30 pounds repeatedly and up to 50 pounds occasionally.
- Navigate all store facilities.
- Communicate effectively in person and electronically.
- Good vision for computer work.
Reasonable accommodations may be made for individuals with disabilities.
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