Chapel Hill-Carrboro City Schools
Student Registration and Enrollment Specialist (40 Hours/Week)
Chapel Hill-Carrboro City Schools - Chapel Hill, North Carolina, United States, 27517
Work at Chapel Hill-Carrboro City Schools
Overview
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Overview
Position Type:
Temporary Employment
Date Posted: 5/1/2025
Location: Lincoln Center
Date Available: 05/01/2025 Chapel Hill- Carrboro City Schools Job Description
Job Title:
Student Registration & Enrollment Specialist
Salary:
$20/hour
Reports To:
Director of Student Assignment & Enrollment
Salary Grade:
Temporary
Work Location:
Lincoln Center
FLSA Status:
Nonexempt
Work Schedule:
Monday - Friday (40 Hours/Week)
Position Summary
The Student Assignment and Enrollment Specialist serves as a vital point of contact for current and prospective Chapel Hill-Carrboro City Schools (CHCCS) families by delivering exceptional customer service in person, via phone, and through email. This position facilitates the student registration process, particularly assisting families who are unable to complete online applications.The specialist is responsible for reviewing and processing registration and enrollment documentation to ensure full compliance with federal, state, and local policies and laws. A key function of the role is to verify student residency using the district's assignment map and ensure proper school placement. The position requires close collaboration with various departments including but not limited to special education, transportation, and school-based staff, to support a smooth school transition for newly enrolled students. Additional responsibilities may include managing student transfers, address changes, and conducting domicile investigations, as well as performing other duties related to enrollment and student assignment as needed. Maintaining strict confidentiality and exercising professionalism and efficiency are essential to success in this role. The ideal candidate will be detail-oriented, customer-focused, and committed to upholding the values and goals of CHCCS in all interactions and processes.
Essential Duties
Provides excellent customer service to current and prospective Chapel Hill-Carrboro City Schools families both in person, via telephone, and email.
Facilitates the registration application process with families for new students that are unable to complete the process online.
Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies.
Maintains strict confidentiality with all student information and documents.
Utilizes the school district's student assignment map to ensure that all registered students are domiciled for Chapel Hill-Carrboro City Schools.
Collaborates with other departments such as special education, transportation, school data managers, etcetera to help ensure a successful start at their assigned school.
Assists with all other student assignment, registration, and enrollment related tasks as assigned. These tasks may include but are not limited student transfers, address changes, and domicile investigations.
Handles all work related matters in an efficient, professional, and confidential manner while adhering to the goals of providing excellent customer service.
Education/Experience Requirements
Minimum Qualifications:
Strong oral and written communication skills. Proficiency in computer applications, including Microsoft Office and/or Google Workspace. Demonstrated success in a customer service role or within a professional office environment. Preferred Qualifications:
Associate's degree or higher. Bilingual fluency in English and Spanish. Prior experience working in a school or district office setting. Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Disclosure
This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Approved By:
Date Created/Revised:
Date Posted: 5/1/2025
Location: Lincoln Center
Date Available: 05/01/2025 Chapel Hill- Carrboro City Schools Job Description
Job Title:
Student Registration & Enrollment Specialist
Salary:
$20/hour
Reports To:
Director of Student Assignment & Enrollment
Salary Grade:
Temporary
Work Location:
Lincoln Center
FLSA Status:
Nonexempt
Work Schedule:
Monday - Friday (40 Hours/Week)
Position Summary
The Student Assignment and Enrollment Specialist serves as a vital point of contact for current and prospective Chapel Hill-Carrboro City Schools (CHCCS) families by delivering exceptional customer service in person, via phone, and through email. This position facilitates the student registration process, particularly assisting families who are unable to complete online applications.The specialist is responsible for reviewing and processing registration and enrollment documentation to ensure full compliance with federal, state, and local policies and laws. A key function of the role is to verify student residency using the district's assignment map and ensure proper school placement. The position requires close collaboration with various departments including but not limited to special education, transportation, and school-based staff, to support a smooth school transition for newly enrolled students. Additional responsibilities may include managing student transfers, address changes, and conducting domicile investigations, as well as performing other duties related to enrollment and student assignment as needed. Maintaining strict confidentiality and exercising professionalism and efficiency are essential to success in this role. The ideal candidate will be detail-oriented, customer-focused, and committed to upholding the values and goals of CHCCS in all interactions and processes.
Essential Duties
Provides excellent customer service to current and prospective Chapel Hill-Carrboro City Schools families both in person, via telephone, and email.
Facilitates the registration application process with families for new students that are unable to complete the process online.
Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies.
Maintains strict confidentiality with all student information and documents.
Utilizes the school district's student assignment map to ensure that all registered students are domiciled for Chapel Hill-Carrboro City Schools.
Collaborates with other departments such as special education, transportation, school data managers, etcetera to help ensure a successful start at their assigned school.
Assists with all other student assignment, registration, and enrollment related tasks as assigned. These tasks may include but are not limited student transfers, address changes, and domicile investigations.
Handles all work related matters in an efficient, professional, and confidential manner while adhering to the goals of providing excellent customer service.
Education/Experience Requirements
Minimum Qualifications:
Strong oral and written communication skills. Proficiency in computer applications, including Microsoft Office and/or Google Workspace. Demonstrated success in a customer service role or within a professional office environment. Preferred Qualifications:
Associate's degree or higher. Bilingual fluency in English and Spanish. Prior experience working in a school or district office setting. Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Disclosure
This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Approved By:
Date Created/Revised: