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Description Responds to calls and inquiries regarding External Affairs Department activities or programs both internal & external. Helps coordinate any events and/or projects that the External Affairs Department hosts or assists with. Provides follow-up outreach calls and/or emails to our SBH Community Events participants. Participates in and organizes participants for Community Outreach events, which may include weekends and/or holidays. Some of the events may include: Diversity Events - e.g. PRIDE, Hispanic Heritage, Juneteenth, etc. Wellness Alliance - held virtually monthly. Employee Appreciation Day. Informative Tabling. Health Awareness events. Back to school events. Provides instructions and guidance to patients/participants throughout the hospital as needed. Ability to assist with other Patient Engagement activities throughout the hospital as needed. Assists the department in various responsibilities in the absence of co-workers. Assists the Administrative Director of Patient & Community Engagement and Administrative Assistant with the internship program. Maintains various departmental spreadsheets up to date in TEAMS. Attends daily/weekly staff meetings. Attends monthly Community Board #5 or #6 meetings and relates crucial details back to the department. QUALIFICATIONS: Education Required:

Associates Degree/Bachelors in Healthcare. Experience/Skills Required: Bilingual Preferred - Proficiency in English and Spanish. Knowledge of various Office Products (Excel, Word, PowerPoint, Teams, Outlook). Able to work independently and with flexibility. WORKING CONDITIONS: Shared office space. Able to stand for periods of time. Flexible work schedule; on occasion weekend assignments.

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