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At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders – integrity, professionalism, and unwavering dedication – continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it’s personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers’ compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.

Responsibilities:

• Responsible for but not limited to answering incoming calls, greeting guests, opening, sorting & scanning daily mail, invoicing, ordering supplies and other assigned duties.
• Provide support to fellow team members in areas relating to but not limited to the Agency Management System.
• Complete various assignments / projects as requested by Management and fellow team members.
• Good judgment needed to prioritize workload.
• Ideally this position will lead to internal opportunities.

Qualifications:

• High School Diploma required
• 1 year of Receptionist or Administrative Assistant experience required
• Proficiency with MS Office Suite (Word, Excel & PowerPoint) and willingness to learn new software, including AMS360, Agency Management System
• Basic Accounting skills
• Familiar with commonly used insurance concepts, practices and procedures
• Good attendance and punctuality
• Dependable and reliable employee – on time, meets deadlines for additional projects given
• Sense of ownership and pride in your work product
• Respectful and professional conduct towards fellow employees, clients and vendors
• Ability to work in a team environment
• High level of problem-solving ability including independent judgment and decision-making skills with some supervision
• Effective communications skills
• Demonstrated knowledge of grammar, spelling, and punctuation
• High level of confidentiality

Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084

Benefits:

• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays