Customer Service & Operations Specialist
Certified Collectibles Group - Chicago, Illinois, United States, 60290
Work at Certified Collectibles Group
Overview
- View job
Overview
Customer Service & Operations Specialist , you will be responsible for ensuring the smooth operation of our office environment, supporting staff and management, and handling various administrative duties. Key Responsibilities: Receiving Customer Submissions:
Be the point of contact with customers and dealers to receive and organize receipt of their grading submission across all CCG verticals. Greeting & Scheduling Customers:
Schedule appointments with customers and greet customers arriving at the office, directing them to the appropriate meeting location and providing them with basic hospitality. Office Management:
Oversee daily office operations, including managing office supplies, equipment, and facilities. Administrative Support:
Provide administrative support to senior management and staff, including scheduling meetings, handling correspondence, and preparing documents. Record Keeping:
Maintain accurate records and files, including business records, invoices, and other important documentation. Communication:
Act as the point of contact for internal and external communications, including phone calls, emails, and visitors. Event Coordination and participation:
Assist with the planning and coordination of events, meetings, and conferences, and support team during the events Compliance:
Ensure office procedures and operations comply with company policies and relevant regulations. What will help you succeed:
Education:
High school diploma or equivalent; associate’s or bachelor’s degree in business administration or a related field is preferred. Experience:
Minimum of 1 year working in an office environment in an administrative, customer service, and/or logistics role. Skills:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking skills Excellent verbal and written communication skills in English AND Arabic Ability to handle sensitive and confidential information Familiarity with office management procedures
Personal Attributes:
Reliable, detail-oriented, proactive, honest and able to work independently as well as part of a team. Being a collector is not a requirement – we will teach you everything you need to know – but having an interest in collectibles is always a plus! What We Offer:
Salary:
Competitive salary based on experience Benefits:
Medical insurance, annual flight ticket back to home country Professional Development:
Opportunities for training and career advancement Work Environment:
Start-up style environment with a few employees with the goal to grow over the next few years. *Subject to terms and conditions. Ask for details.
#J-18808-Ljbffr