American Red Cross
Data Management Coordinator II
American Red Cross - Charlotte, North Carolina, United States, 28202
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Overview
Data Management Coordinator II
We are seeking a Data Management Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273. Shift Information: Full Time, First Shift, Wednesday - Sunday 7:00 AM - 3:30 PM on site two days per month. Hourly rate: $18.03 an hour + Shift Differential (+$1.75 after 3pm, +$2.75 on weekends) Responsibilities Identify and resolve donor data discrepancies and duplicate donor records, including evaluating discrepant information to determine the appropriate resolution. Contact donors and third parties to resolve donor data issues. Modify donor and patient records, including applying and removing deferrals to donor records. Assist in coordinating the workflow of the area, including daily production operations and information requests, to ensure tasks are completed accurately and in a timely manner. Mitigate regulatory, donor and recipient risks by ensuring team meets all compliance guidelines and timelines and implementing solutions to ensure and improve quality. Scope Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. Qualifications Education: High School or equivalent required. Experience: Minimum 3 years of related typing/data processing experience or equivalent combination of education and experience required. Management Experience: N/A Skills & Abilities: Ability to work on a team. Intermediate level computer skills with Microsoft Office applications in a windows environment are required. Good verbal and written communication and customer service skills required. Must be detail oriented; possess strong organizational skills and the ability to process data with speed and accuracy. Travel: Some travel may be required. *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time. Benefits For You: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to a 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Apply Now! Make Your Career A Force For Good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
We are seeking a Data Management Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273. Shift Information: Full Time, First Shift, Wednesday - Sunday 7:00 AM - 3:30 PM on site two days per month. Hourly rate: $18.03 an hour + Shift Differential (+$1.75 after 3pm, +$2.75 on weekends) Responsibilities Identify and resolve donor data discrepancies and duplicate donor records, including evaluating discrepant information to determine the appropriate resolution. Contact donors and third parties to resolve donor data issues. Modify donor and patient records, including applying and removing deferrals to donor records. Assist in coordinating the workflow of the area, including daily production operations and information requests, to ensure tasks are completed accurately and in a timely manner. Mitigate regulatory, donor and recipient risks by ensuring team meets all compliance guidelines and timelines and implementing solutions to ensure and improve quality. Scope Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. Qualifications Education: High School or equivalent required. Experience: Minimum 3 years of related typing/data processing experience or equivalent combination of education and experience required. Management Experience: N/A Skills & Abilities: Ability to work on a team. Intermediate level computer skills with Microsoft Office applications in a windows environment are required. Good verbal and written communication and customer service skills required. Must be detail oriented; possess strong organizational skills and the ability to process data with speed and accuracy. Travel: Some travel may be required. *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time. Benefits For You: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to a 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Apply Now! Make Your Career A Force For Good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.