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This position will oversee all employee relations activities, policies, processes, procedures, and will demonstrate employee relations expertise, excellent judgment, and highly developed analytical, interpersonal, problem-solving and communication skills. This position will set the strategy for employee relations and support their team in handling workplace concerns and action plans and will provide intervention as necessary. This role will work extensively with Management to identify opportunities to address common employee relations issues proactively and preventatively and will provide guidance and coaching to managers of all levels to address employee behavior and performance areas.

The Employee Relations Manager will stay attuned to organizational and operational changes across the Company to identify potential employee relations risks and develop plans to address proactively.

Responsibilities and Experience

• Overseeing the management of employee relations processes and procedures to enable effective management, conflict resolution, and problem solving.
• Conducting, overseeing and/or otherwise assisting with employee relation issues to manage employee concerns and grievances and to identify and implement appropriate employee action and accountability practices.
• Providing strategic support, thought partnership, and coaching to different levels of leadership of the company
• Overseeing the use of effective documentation techniques and maintaining accurate, confidential records regarding all reported matters and fact-finding documentation.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee concerns. Develops further training as needed.
• Collaborates with legal counsel and HR Director in the preparation for and participation in negotiation with employees

Required Qualifications

• Minimum of 5 years of experience in Employee Relations Management
• Bachelors Degree in Human Resources or related field preferred
• Ability to work cross-functionally with all levels of employees and management.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.