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Hotels - Human Resources Director La Bahia Resort & Spa

Ensemble Services, Long Beach, 444 West Ocean Blvd, Long Beach, California, United States of America Req #390 Monday, March 24, 2025 Ensemble Investments is an entrepreneurial commercial real estate investment firm that specializes in the investment, development and management of hotel, multi-family, and life-science assets. Ensemble has a proven track record of investing with a variety of capital partners including institutional partners along with other high net worth private capital sources. Ensemble has tripled its AUM over the last 5 years to well over $2 billion and continues to expand rapidly with an active pipeline in excess of $3 billion. Job Description DIRECTOR OF HUMAN RESOURCES JOB TITLE: Director of Human Resources DEPARTMENT: Human Resources REPORTS TO: General Manager FLSA STATUS: Exempt Salary Range: $130-$140K EFFECTIVE DATE: 3/15/25 About Us: Set against the stunning backdrop of Santa Cruz’s pristine coastline, La Bahia Resort & Spa is poised to become a premier luxury destination. Our mission is to provide guests with unparalleled service, exquisite accommodation, and unforgettable experiences. As we prepare for our grand opening this summer, we are building a strong leadership team to establish a thriving, employee-centric workplace from day one. We are seeking a dynamic and experienced Director of Human Resources to build and lead the HR function from the ground up, creating policies, processes, and a culture that attracts and retains top talent in the Santa Cruz job market. Position Summary: The Director of Human Resources will be responsible for developing and executing all aspects of HR operations, talent acquisition, policy creation, compliance, and employee engagement. This role will establish HR policies, systems, and best practices while ensuring compliance with state and federal employment laws. As part of the opening leadership team, the Director will lead the recruitment and onboarding efforts, develop training programs, and implement HR strategies that foster a positive workplace culture, high employee engagement, and operational excellence. Key Responsibilities: Create and implement

all HR policies, procedures, and operational guidelines from scratch, ensuring alignment with

legal requirements and industry best practices . Build and establish the HR department

, including HRIS setup, employee records management, and compliance frameworks. Develop

onboarding programs, training materials, and employee handbooks

tailored for a

luxury hospitality environment . Serve as a

strategic partner to the Executive Team , advising on

HR best practices, workforce planning, and organizational development . Talent Acquisition & Workforce Planning: Develop and execute a recruitment strategy

to hire top talent for both

hourly and leadership positions , with a focus on

the Santa Cruz job market . Foster

relationships with local recruitment channels , hospitality schools, and community organizations to build a strong talent pipeline. Oversee

hiring, interviewing, and onboarding processes , ensuring a smooth transition for new employees. Employee Relations & Culture Building: Establish a

positive and inclusive workplace culture , fostering

employee engagement, recognition, and retention . Create and manage

employee relations programs, conflict resolution processes, and leadership training initiatives . Implement

employee recognition and incentive programs

to enhance motivation and performance. Promote

workplace safety, diversity, equity, and inclusion

as key pillars of the company’s culture. Compliance & HR Operations: Ensure

full compliance with federal, state, and local employment laws , including

wage and hour regulations, workplace safety, and leave administration . Oversee

compensation, benefits, and performance management programs , ensuring market competitiveness and internal fairness. Manage

workers’ compensation claims, unemployment claims, and legal matters

in collaboration with

legal counsel and management . Conduct

salary surveys and workforce analytics

to inform leadership on

compensation trends and retention strategies . Training & Development: Assist with developing and overseeing

comprehensive training programs , including

Forbes Standards, leadership development, safety training, and compliance education . Provide coaching and support to department leaders on

employee management, performance reviews, and disciplinary procedures . Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience). 5+ years of HR leadership experience, preferably in luxury hospitality or a pre-opening hotel environment. Proven ability to build an HR function from the ground up, including policy creation, recruitment, and compliance programs. Strong knowledge of California labor laws and hospitality industry best practices. Experience recruiting in the Santa Cruz job market is highly preferred. Exceptional interpersonal and communication skills, with the ability to influence and collaborate with leadership and employees at all levels. Proficiency in HRIS systems such as Ceridian Dayforce, Microsoft Office, and payroll/benefits administration platforms. Ability to thrive in a fast-paced, startup-like environment and drive strategic HR initiatives. Bilingual capabilities (English/Spanish) are a plus. This is a

unique opportunity

to shape the

people and culture

of

La Bahia Resort & Spa from the ground up . If you are a

visionary HR leader

who thrives in

building teams, creating policies, and developing a strong workplace culture , we invite you to apply!

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