the_mx_group
Entrylevel Desktop Support Technician
the_mx_group - Burr Ridge, Illinois, United States
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Overview
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Overview
ABOUT THE ROLE:
Come join one of the Best Places to Work in Illinois as our new desktop support technician. While you’ll be primarily responsible for desktop support, you’ll frequently assist with network services and server management, gaining experience with all aspects of our IT infrastructure. You’ll become familiar with multiple computing and hosting environments, engaging with higher level tasks as your skills progress.
WHAT WE’RE LOOKING FOR:
Excellent customer service and communication skills
Experience in Windows Server, Linux or macOS environments
Good terminal command skills, scripting is a plus
Basic understanding of core networking principles
Strong multitasking abilities
50 lb. lifting capability
Tech we work in (familiarity with any of the below topics is a plus):
Windows and macOS workstations
Windows and Linux servers
Active Directory domains
VM environments, on-premises and hosted
Website and application hosting (IIS, Apache, nginx, SQL)
Network equipment such as firewalls, routers, managed switches and Wi-Fi networks
Network services such as remote desktop, file sharing, printing, email, DNS and VPN
CI/CD/CM systems
SAN/NAS storage systems
VOIP PBX and telephony
Above all, we are looking for an energetic individual who is eager to learn and has a natural inclination toward computing. If you are the type of person who has technology projects at home, and likes to learn out of sheer interest in the topic, then you’ll be at home here.
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