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Job Description:

Epiq is seeking an experienced legal receptionist to provide white glove service to our AMLAW 100 client at their NYC office. This position will work the hours of 11:30 a.m to 8:30 p.m Monday to Friday with some flexibility required.

Responsibilities include:

1. Work closely with the client's staff to assist with front office.
2. Answer incoming telephone calls and forward to the appropriate person.
3. Take accurate and complete messages for those who are unavailable.
4. Promptly greet and announce visitors in a friendly and business-like manner.
5. Maintain a neat and organized reception desk and front lobby area.
6. Order and stock supplies as needed.
7. Perform other administrative duties as requested.

Work hours 11:30 AM - 8:30 PM Monday to Friday. A car service will provide transportation home.

Qualifications & Requirements:

1. High School Diploma or GED.
2. Minimum of 1 year work experience preferably as a Receptionist.
3. Previous experience in a client service field preferred.
4. Ability to multitask with attention to detail.
5. Ability to handle complaints with professionalism, patience, and diplomacy.
6. Working knowledge of MS Word, Excel, and Outlook.
7. Must be a true team player and work cohesively with the team.
8. Work in a shared workspace not to be personalized as an individual’s workspace.
9. Work at a high professional level with Sidley staff and Sidley guests.
10. Must be flexible in terms of schedule and day-to-day needs as they arise – this is a rotational position, including coverage for vacations and absences.
11. Standard messaging must be used at all times.
12. Must provide a white glove experience to everyone the receptionist interacts with.
13. While based at a client location, this will be an Epiq employee.

The Compensation range for this role is 19.26 to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!