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Description Position Title: QSR Clerk - Level I Reports to: QSR Manager Positions Supervised: None BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service SPECIFIC RESPONSIBILITIES: * Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change * Prepares food neatly, accurately and in a timely manner * Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner * Checks products in prep area and restocks items to ensure sufficient supply throughout the shift * Understands and adheres to all quality standards, formulas or portion controls. * Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information. * General housekeeping and cleaning * Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s). * Performs light paperwork duties as assigned CONTACT WITH OTHERS - Internal: * Will have contact with other QSR clerks and QSR Managers on a daily basis CONTACT WITH OTHERS - External * CUSTOMERS * Vendors Requirements Prerequisites * Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English * Experience: Ability to understand and implement written and verbal instruction * Ability to interact with customers on a friendly basis and work in a fast-paced environment * Availability: Must be able to work a varied schedule and on weekends and holidays * Physical: * Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register * Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday * Must have ability to lift 10lbs frequently and up to 50lbs occasionally * Position requires the ability to handle continuous exposure to food and cleaning chemicals * Position requires the ability to handle exposure to extreme temperatures Associated topics: clean, cleaner, cleanliness, dish, duties, lavavajillas, lavaplatos, limpieza de cocina, stock, utensils