Gleneagles Kota Kinabalu
Customer Service
Gleneagles Kota Kinabalu - MD, United States
Work at Gleneagles Kota Kinabalu
Overview
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Overview
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Customer Service Assistant (International Patient Centre)
Gleneagles Hospital Penang
Responsibilities
- Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when needed.
- Provide travel-related assistance to foreign patients.
- Attend to foreign patients’ inquiries within an agreed timeline.
- Prepare the center’s relevant reports as required.
- Conduct internal surveys/hospital tours when necessary.
- Perform other related duties as assigned by the superior.
Requirements
- SPM/Diploma in any related field.
- Working experience in a healthcare facility will be an added advantage.
- Excellent communication and interpersonal skills.
- Excellent in both written and spoken English and Bahasa Malaysia. Being able to communicate in local dialects will be an advantage.