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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton • Hilo , HI , US

Posted 2 days ago

Description

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!

Responsibilities

• Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
• Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
• Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
• Restock and clean as instructed, including side work for opening and closing of the restaurant

• We prefer some experience working in the food service industry
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Educational requirements include a high school diploma or equivalent GED certification
• Possesses strong, organizational and time management skills
• Must have excellent communication and interpersonal skills with customers and coworkers

$14 per hour

About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a DoubleTree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.