Store Leader/General Manager
Gregorys Coffee - Paramus, New Jersey, us, 07653
Work at Gregorys Coffee
Overview
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Overview
The Store Leader/General Manager plays a crucial role in managing the day-to-day operations of a single Gregorys location. Responsibilities include: People Development:
Onboard and train staff, evaluate performance, coach team members, identify future leaders, and ensure ongoing education in coffee, food, and service standards. Operational Standards:
Enforce operational and menu standards, maintain health and safety compliance, ensure quality and cleanliness, and oversee store organization. Service Standards:
Lead by example in delivering exceptional customer service, handle customer concerns proactively, and foster community engagement. Facilities & Maintenance:
Maintain equipment, oversee cleaning schedules, and respond to facility issues promptly. HR Management:
Ensure legal compliance, manage employee relations, control labor costs, and oversee payroll and inventory management. Additional Expectations:
This is a hands-on role requiring active involvement in store operations, flexible scheduling including evenings, weekends, and holidays, and regular communication with leadership. Embody the company's mission and values daily and participate in company events. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Food & Beverages
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