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Salary:

$58,295.00 - $113,554.00 Annually Location :

Hanover, VA Job Type:

Full-time Job Number:

202500071 Department:

Assessor's Office Opening Date:

03/13/2025 Closing Date:

Continuous

Description We are seeking a dedicated and detail-oriented professional to join our team! The successful incumbent will be responsible for managing the Computer Assisted Mass Appraisal (CAMA) system and supports, managing the business applications used by the Assessor's Office personnel, and assist with other county departments with data support.

General Description:

This is a professional position. The incumbent supports and manages business applications used by Department personnel and assist Departments with general technology support and enhancements.

Organization:

The System Administrator position is part of Hanover County's Career Development Program (CD). The Systems Administrator Ladder has four (4) levels: Systems Administrator I, II, III and Senior. Incumbents normally report to a Supervisor level position.

Essential Functions:

Able to articulate, analyze, and document Department technology issues and needs. Develops and manages Department application documentation, training, testing, technical requirements, and business processes/procedures. Serves as Department liaison with Department of Information Technology. Familiar with applying technology concepts such as change control, application security, data management and retention, and project management. Provide Level 1 support to end users, including basic trouble-shooting software and hardware issues. Adept at communicating and working with customers, vendors, and management. Able to support Department business application. Able to work with customers to define reporting requirements and develop reports. Performs other duties as assigned.

Working Conditions: A. Hazards: None Known B. Environment: Office Warehouse (General Registrar Only) C. Physical Effort: Minimal Moderate (General Registrar Only) D. Exempt

Knowledge, Skills and Abilities:

Strong customer service orientation. General knowledge of information technology, including computers and software applications. Excellent analytical ability, creative problem-solving, and trouble-shooting skills. Excellent oral and written communications skills. Ability to work independently and use independent judgment. Able to prioritize multiple tasks and assignment. Adept at working in a team-oriented, collaborative environment.

Education, Experience and Training:

Bachelor's degree in information systems, computer science, or related field with some technology experience required

OR

any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities is acceptable.

Special Conditions:

Criminal Records Check, including fingerprinting Valid Commonwealth of Virginia Driver's License Twelve-month probationary period May be required to work beyond normal work schedule CPS (Child Protective Services) Check - DSS, CSB, Community Resources and Court Services Only Mandatory Participant in the Citizen Emergency Response On-call Plan (DSS ONLY)

Revision: June 2023 SUMMARY OF EMPLOYEE BENEFITS Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below:This is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details. 01

How many years of experience do you have with the Computer Assisted Mass Appraisal (CAMA) system?

None 1-4 years 5-9 years 10+ years

02

Describe your experience managing software application data/databases. What tools/techniques have you used? 03

Describe your experience trouble-shooting software application issues. What tools/techniques have you used? 04

Describe your experience working with private software vendors to address deficiencies in their software applications. 05

Describe your experience training end users on software applications. 06

Please share why you are interested in this position and what characteristics of the job appeal the most to you. Required Question