Technical Service & Development Engineer (Korean/English Bilingua...
Hanwha Advanced Materials Georgia - Cartersville
Work at Hanwha Advanced Materials Georgia
Overview
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Overview
Work with cross-functional teams (internal & at customer) to troubleshoot customer process issues and lead issue resolution efforts at the customer location in accordance with Hanwha Advanced Material’s recommended processing guidelines
Duplicate customer processes at Hanwha Advanced Material’s laboratories to facilitate validation of new product developments, launch support, and quality issues
Lead productivity improvement projects and other technical development efforts at strategic customer sites
Assist in developing and maintaining Hanwha Advanced Material’s troubleshooting guidelines and lessons learned database
Address customer problems that are related to materials
Coordinate technical support for analytical processes, samples, and technical meetings as needed to ensure successful commercialization and quality resolution.
Communicate customer feedback on products (including quality issues) to engineering, Q.and Account Managers.
Work with the Quality team to identify and resolve quality issues
Travel Required: 60-70% (approximately)
Bachelor’s degree in Polymer, Materials, or Chemical Engineering; Strong comprehension and utilization of MS Excel, PowerPoint, Word, & Outlook
Prior Technical Service or Development experience
Bachelor’s degree in an engineering or technology field
Experience with ISO quality systems, practices and procedures
Experience in using data acquisition systems, data analysis, and reporting tools
One to three (1 to 3) years’ experience in film Manufacturing / PV Module Manufacturing.
Bilingual in Korean and English