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Are you a friendly, organized, and detail-oriented professional who enjoys being the first point of contact for customers? Do you thrive in a fast-paced environment where multitasking is essential? Heritage Pools LLC is looking for a Receptionist to join our team!

As Charleston’s leading pool builder, we pride ourselves on providing excellent customer service. This role is essential in creating a welcoming experience for clients, managing communication, and supporting daily office operations.

The Receptionist serves as the face of Heritage Pools, greeting customers, handling calls, and assisting with administrative tasks. This position requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

• Location: Charleston, SC
• Job Type: Full-Time
• Reports To: Leadership Team

Key Responsibilities

Customer Service & Communication:

• Answer incoming phone calls and direct inquiries to the appropriate departments.
• Manage company phone texts and email communications.
• Greet customers and visitors, ensuring a positive experience.
• Assist showroom customers with product questions and purchases.

Office Administration:

• Maintain and update showroom pricing and product information.
• Distribute vendor checks and manage daily mail collection.
• Oversee office supply inventory and restocking.
• Track and manage customer gift bags, holiday cards, and referral gifts.

Facility & Organization Support:

• Keep office spaces, kitchen, and common areas clean and organized.
• Assist in receipt audits and office record-keeping.
• Support vehicle pass distribution and apparel inventory management.

Qualifications and Requirements

Education & Experience:

• High school diploma or GED required.
• Previous experience in a receptionist or administrative role preferred.

Skills & Physical Requirements:

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer software and office systems.
• Ability to lift, bend, and stand for extended periods.

Additional Requirements:

• Must pass a background check and drug screening.
• Valid driver’s license and reliable transportation.

Perks and Benefits

• Competitive salary based on experience.
• Health benefits package.
• Paid time off for a balanced work-life environment.
• Supportive, team-oriented workplace.

Why Join Heritage Pools?

As part of our team, you’ll:

• Be the welcoming face of Charleston’s premier pool company.
• Work in a dynamic and customer-focused environment.
• Play a key role in daily office operations and client interactions.

Join Us and Make a Lasting First Impression

If you’re a proactive, detail-oriented professional who enjoys working with people, we’d love to hear from you. Apply today and be part of a company that values service excellence and efficiency.

Heritage Pools LLC. All rights reserved.