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Manager, Enterprise Data Operations and Control

200 W Madison St, Chicago, IL 60606, USA

Job Description

Posted Monday, February 10, 2025 at 6:00 AM

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of “well-th. rebalanced.” Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Our commitment to our culture is demonstrated every day through the Hightower Way. By joining Hightower, you will build a community of inclusive relationships, take proactive ownership, embrace others’ perspectives, and have an uncompromising dedication to excellence.

Your Future Team

The Manager of the Enterprise Data Operations and Controls Team will oversee the daily operations of Hightower’s system of record data-related processes. The ideal candidate will possess an understanding of investment data, data governance, data quality analysis, and operations and process management skills. Leading a team and collaboration are critical as this role works across many business and technology teams to ensure data operations. As Manager, you will manage a team accountable to support how our organization collects, processes, analyzes, governs, and utilizes data to drive informed decision-making and achieve our business objectives.

What You’ll Do

• Serve as a Hightower brand ambassador by upholding The Hightower Way cultural elements – Mission, Purpose, V.A.L.U.E. Experience, Commitment and Standards, promoting excellence in the internal and external client experience during every encounter.
• Improve consistency in every client and colleague encounter by embodying the core principles of our Hightower V.A.L.U.E. Experience (Validate, Actively Listen, Leverage Resources, Understand Ownership, Express Gratitude).
• Team Management:
• Lead a team, providing mentorship and guidance and growth opportunities.
• Work closely with cross-functional teams, including IT, finance, risk, compliance, investment professionals, marketing, and operations, to ensure data management needs are understood and achieved.
• Serve as a partner to business and technology leaders to ensure data risk is managed effectively and mitigate issues.
• Support the evolution of data control, quality, and compliance of the firm’s data assets.
• Data Governance:
• Assure compliance with data-related policies and procedures to ensure books and records data meets industry-specific guidelines.
• Direct development of data quality and governance related metrics to measure effectiveness and ensure continuous improvement.
• Present metrics reports and insights to executive leadership and relevant stakeholders to drive business decisions related to system of records data.
• Facilitate data-related incident management process and communication.
• Support the firm’s system of record data catalogue.
• Data Operations:
• Responsible for daily operations of centralized, consolidated master data management systems and data repositories (e.g., Regulatory System of Records, Security Master, etc.).
• Identify and champion process improvements to enable efficiencies and effectiveness of services to internal consumers.
• Understand end-to-end data flow, production and usage across the firm.
• Manage system of record data exceptions and engage respective business owner for resolution.
• Technology partnership and expertise:
• Work closely with data warehouse team to ensure health and efficient data integration across various systems and platforms.
• Collaborate with external partners and vendors to optimize data-related tools and services.
• Be able to embrace modern tools and technology to improve efficiency and adopt innovative solutions.

What You’ll Bring

• 8+ years of experience in data management, including roles of increasing responsibility and leadership.
• Extensive investment or wealth management industry experience.
• In-depth understanding of investment data and industry-leading data management practices.
• Understanding of data governance frameworks, data architecture, data analytics, and data security practices.
• Demonstrated experience with data-related compliance and regulatory requirements.
• Proficiency in data management tools, databases, and relevant technologies.
• Demonstrated experience building and leading teams and establishing new functions.

What We Offer

• Base salary of $125,000 - $135,000 plus discretionary bonus (exact base salary amount will be dependent on experience).
• Coverage on the first day of employment for medical, dental, and vision insurance.
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver).
• Flexible PTO plan.
• 401k matching plan.
• HSA employer contributions.
• Student loan assistance.
• We commit to a transparent, people-first environment where talent is maximized through our diverse, equitable and inclusive community.
• We nurture a spirit of belonging, are energized by challenges, celebrate our successes, and achieve individual and collective well-th goals.

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.