ALTA IT Services, LLC
IT ASSET MANAGEMENT ANALYST
ALTA IT Services, LLC - Golden, Colorado, United States, 80401
Work at ALTA IT Services, LLC
Overview
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Overview
IT Asset Management Analyst
Location: Golden, CO - Hybrid, able to travel onsite as needed
Duration: 6 months, contract, may renew
Rate is Negotiable
FED GOV CLIENT WHO REQUIRES US CITIZENSHIP
Support projects and the daily operations of the IT Asset Management · Software Asset Management o Obtain and conduct initial review of End User License Agreements (EULAs) o Creation and maintenance of software product, model and entitlement records o Assistance with internal compliance audits and mitigation · Vendor Management o Determine the appropriate vendors for acquiring a particular product or service o Request quotes o Obtain W-8BEN from foreign vendors as required by laboratory policy · Queue Management o Monitor IT Asset Management queue and provide updates to requesters, as appropriate o Identify and fulfill “Tier 1” requests/tasks
Required Knowledge/Skills/Attributes: · 2 years Software Asset Management experience · Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc. · General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems · Ability to effectively work in a hybrid collaborative team environment · Strong communication skills, written and verbal · Customer service experience and commitment to customer service and support · Analytical and problem-solving skills · Initiative to anticipate issues and provide insight into solution · Strong attention to detail and organizational skills · Ability to manage projects in parallel with daily tasks · Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment · Intermediate experience with Microsoft Office suite of applications
Preferred Qualifications: · Experience with ServiceNow ITSM and SAM/ITAM functionality
Support projects and the daily operations of the IT Asset Management · Software Asset Management o Obtain and conduct initial review of End User License Agreements (EULAs) o Creation and maintenance of software product, model and entitlement records o Assistance with internal compliance audits and mitigation · Vendor Management o Determine the appropriate vendors for acquiring a particular product or service o Request quotes o Obtain W-8BEN from foreign vendors as required by laboratory policy · Queue Management o Monitor IT Asset Management queue and provide updates to requesters, as appropriate o Identify and fulfill “Tier 1” requests/tasks
Required Knowledge/Skills/Attributes: · 2 years Software Asset Management experience · Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc. · General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems · Ability to effectively work in a hybrid collaborative team environment · Strong communication skills, written and verbal · Customer service experience and commitment to customer service and support · Analytical and problem-solving skills · Initiative to anticipate issues and provide insight into solution · Strong attention to detail and organizational skills · Ability to manage projects in parallel with daily tasks · Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment · Intermediate experience with Microsoft Office suite of applications
Preferred Qualifications: · Experience with ServiceNow ITSM and SAM/ITAM functionality