#twiceasnice Recruiting
IT Support Specialist (REMOTE; MSP exp. req. $65K)
#twiceasnice Recruiting - Ann Arbor, Michigan, us, 48113
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IT Support Specialist (REMOTE; MSP exp. req. $65K)
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#twiceasnice Recruiting 2 days ago Be among the first 25 applicants Join to apply for the
IT Support Specialist (REMOTE; MSP exp. req. $65K)
role at
#twiceasnice Recruiting #twiceasnice Recruiting provided pay range
This range is provided by #twiceasnice Recruiting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $65,000.00/yr Direct message the job poster from #twiceasnice Recruiting REMOTE IT Support Specialist (MSP exp. req.) Location: Remote; Must live within 25 miles of Ann Arbor or Lansing, MI Salary: $65,000 + Great Benefits Job Type: Full-Time Typical Hours: Mon-Fri, 8-5 pm, rotating on-call after hours Travel: Occasional- local only to customer sites (1-4x per month) Start Date: ASAP Sponsorship is not available REMOTE IT Support Specialist (MSP exp. req.) Description Our client—a growing IT services company serving small to mid-sized businesses across Southeast Michigan—is seeking a skilled IT Support Specialist to provide responsive, high-quality technical support to external clients, primarily remote with occasional on-site visits. In this client-facing role, you’ll troubleshoot infrastructure issues, assist with server and network installations, and support onboarding for new users and organizations. This is a great opportunity to take ownership of your work within a company that values autonomy, upholds high standards of integrity, and promotes a supportive, team-first culture. *Note: To qualify for this position, you must live within 25 miles of Lansing or Ann Arbor, MI. REMOTE IT Support Specialist (MSP exp. req.) Responsibilities • Interface and provide client support- remote and on-site • Participate in on-call rotation • Assist with the configuration and installation of servers, endpoints, and network equipment • Provide user on-boarding and off-boarding • Interface with vendors for hardware failures • Perform on-site hardware installations • Troubleshoot hardware issues • Help address client needs and ensure satisfaction is met • Support Windows, Mac, Linux, iOS, and Android REMOTE IT Support Specialist (MSP exp. req.) Qualifications • 2+ years of recent MSP IT support experience (within last 5 years) required • Active Directory experience required • Familiarity with a major brand of firewalls, switches, access points, management, and troubleshooting required • Experience with a ticketing system/PSA tool required • Must have a valid driver’s license and reliable transportation Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at #twiceasnice Recruiting by 2x Inferred from the description for this job
Medical insurance Disability insurance Vision insurance Get notified about new Information Technology Support Specialist jobs in
Ann Arbor, MI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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IT Support Specialist (REMOTE; MSP exp. req. $65K)
role at
#twiceasnice Recruiting 2 days ago Be among the first 25 applicants Join to apply for the
IT Support Specialist (REMOTE; MSP exp. req. $65K)
role at
#twiceasnice Recruiting #twiceasnice Recruiting provided pay range
This range is provided by #twiceasnice Recruiting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $65,000.00/yr Direct message the job poster from #twiceasnice Recruiting REMOTE IT Support Specialist (MSP exp. req.) Location: Remote; Must live within 25 miles of Ann Arbor or Lansing, MI Salary: $65,000 + Great Benefits Job Type: Full-Time Typical Hours: Mon-Fri, 8-5 pm, rotating on-call after hours Travel: Occasional- local only to customer sites (1-4x per month) Start Date: ASAP Sponsorship is not available REMOTE IT Support Specialist (MSP exp. req.) Description Our client—a growing IT services company serving small to mid-sized businesses across Southeast Michigan—is seeking a skilled IT Support Specialist to provide responsive, high-quality technical support to external clients, primarily remote with occasional on-site visits. In this client-facing role, you’ll troubleshoot infrastructure issues, assist with server and network installations, and support onboarding for new users and organizations. This is a great opportunity to take ownership of your work within a company that values autonomy, upholds high standards of integrity, and promotes a supportive, team-first culture. *Note: To qualify for this position, you must live within 25 miles of Lansing or Ann Arbor, MI. REMOTE IT Support Specialist (MSP exp. req.) Responsibilities • Interface and provide client support- remote and on-site • Participate in on-call rotation • Assist with the configuration and installation of servers, endpoints, and network equipment • Provide user on-boarding and off-boarding • Interface with vendors for hardware failures • Perform on-site hardware installations • Troubleshoot hardware issues • Help address client needs and ensure satisfaction is met • Support Windows, Mac, Linux, iOS, and Android REMOTE IT Support Specialist (MSP exp. req.) Qualifications • 2+ years of recent MSP IT support experience (within last 5 years) required • Active Directory experience required • Familiarity with a major brand of firewalls, switches, access points, management, and troubleshooting required • Experience with a ticketing system/PSA tool required • Must have a valid driver’s license and reliable transportation Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at #twiceasnice Recruiting by 2x Inferred from the description for this job
Medical insurance Disability insurance Vision insurance Get notified about new Information Technology Support Specialist jobs in
Ann Arbor, MI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr