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RWJBarnabas Health - Newark, New Jersey, us, 07175
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Overview
Category:Miscellaneous
Status:Full-Time
Shift:Day
Facility:Newark Beth Israel Medical Center
Department:Dept. of Medicine
Location:
Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ 07112-2027
Transitions of Care Program
Position Title: Transitions of Care Coordinator
Summary of Job Function:
The Transitions of Care Program Coordinator is responsible and accountable for assuring the delivery of quality health care services to the Transitions of Care patients. The program supports the needs of the Transitions of Care patients by design, management and implementation of the Transitions of Care Program that standardizes care and facilitates continuous improvement to achieve maximum quality outcomes throughout the continuum of care. The Coordinator works with the interdisciplinary team in the development, implementation and evaluation of data collection, analysis and reports according to established clinical practice guidelines and standards. The Program Coordinator will assist in professional education programs as requested. The Program Coordinator will provide support and resources to the Transitions of Care patient population.
Job Qualifications:
Demonstrated analytical and critical thinking skills with pro active decision and negotiation skills
Ability to work effectively as a team member while assuming a leadership role
Ability to analyze data and present to appropriate committees
Criteria Based Performance Functions:
Develops and implements policies/ procedures and clinical practice guidelines that guide and support the provision of services related to Transitions of Care disease processes
Coordinates the research and development of clinical outcomes data for the Transitions of Care population
Maintains process for clinical data collection, analysis, trending and communication of results
Reports Transitions of Care data to appropriate committees
Gathers, maintains and analyzes statistical information and assists in its interpretation of practical application
Serves as co-leader of the Transitions of Care Performance Improvement Team
Coordinates with the Quality Resources Department to ensure acceptable sampling size for chart abstraction and timely communication of results of abstractions
Maintains a positive collegial relationship with department heads, physicians, and patients
Maintains clinical knowledge to assist clinicians in analysis of clinical data
Remains knowledgeable of new procedures and practices in Transitions of Care
Benchmarks customer satisfaction outcomes utilizing Press Ganey and HCAHPS surveys
Networks and benchmarks with professional organizations to ensure the institution is meeting standard of care
Maintains the confidentiality, security and integrity for the management of associate and patient information according to Newark Beth Israel Medical Center policy and procedures
Serves as a resource person for staff and other members of the Transitions of Care Team
Networks with community organizations regarding Transitions of Care education
Collaborates with appropriate affiliates to leverage opportunities and provide seamless customer relationship management
RWJBarnabas Health is an Equal Opportunity Employer