KidsPeace Childrens Hospital
RECEPTIONIST Job at KidsPeace Childrens Hospital in Orefield
KidsPeace Childrens Hospital - Orefield, PA, United States, 18069
Work at KidsPeace Childrens Hospital
Overview
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Overview
Job Summary
The Receptionist is responsible for providing telecommunication services to a KidsPeace facility. This includes greeting and directing customers and visitors.
Job Duties
Operate the telephone system by routing calls, paging staff persons, placing out-going calls, and performing client and staff inquiries utilizing KidsPeace current software and applications
Troubleshoot and maintain the current telephone system and report errors to appropriate department or local telephone company
Greet, direct, and aid customers and visitors by providing general information as needed. Be courteous, helpful, and professional
Serve as the location clearinghouse by operating and maintaining office equipment; performing light word-processing functions, as specific location requires
Receive, collect necessary data, and place emergency 911 calls to local and state emergency dispatchers
Ensure that visitors sign in and out via log; ensure that visitors are given and wear visitor tags
Preparing, sorting, and distributing US and interoffice mail; receiving and tracking parcels and packages
Provide assistance to security department by monitoring and operating security equipment during absence of security personnel as specific location requires
Monitor the Incident Command Phone; follow the Incident Command System (ICS) procedures and use ICS forms
Qualifications
High School Graduate or equivalent required
Must possess basic personal computer knowledge and skills
Must be able to receive and give detailed information through verbal and written communication. Must be proficient in the English language
Comfortable working around socially and emotionally disturbed clients
Must have the ability to work evenings, weekends, holidays, flexible hours, and overtime as required