Loews Hotels & Co
Director of Front Office
Loews Hotels & Co - Chicago, Illinois, United States, 60290
Work at Loews Hotels & Co
Overview
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Overview
Experience the Windy City from the heart of it all.
Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet. We are seeking a
Front Office Manager
to direct and supervise the operational activities of the guest services team to the appropriate levels of service and quality as defined by Loews Hotels. The Front Office Manager will ensure the guest service team is exceeding expectations for telecom, front desk, and concierge services as desired by the guest. Overall responsibilities include room type management, training, team relations, communication, cash handling, and day-to-day supervision in partnership with the front office leadership. Qualifications Minimum two to three years Front office or guest services management with at least one year supervisory experience Knowledge of hotel operations Excellent and demonstrated communication skills: written and verbal Outstanding and proven guest service skills Organizational skills Ability to work weekends, evenings, holidays as necessary, required Experience with hotel property management systems. Opera preferred. A Bachelor’s degree in hospitality management and/or business is preferred but not required Salary range for this position, based on experience, is $66,400.00 to $83,000.00. This position is eligible for a performance-based incentive program. Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching, and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet. We are seeking a
Front Office Manager
to direct and supervise the operational activities of the guest services team to the appropriate levels of service and quality as defined by Loews Hotels. The Front Office Manager will ensure the guest service team is exceeding expectations for telecom, front desk, and concierge services as desired by the guest. Overall responsibilities include room type management, training, team relations, communication, cash handling, and day-to-day supervision in partnership with the front office leadership. Qualifications Minimum two to three years Front office or guest services management with at least one year supervisory experience Knowledge of hotel operations Excellent and demonstrated communication skills: written and verbal Outstanding and proven guest service skills Organizational skills Ability to work weekends, evenings, holidays as necessary, required Experience with hotel property management systems. Opera preferred. A Bachelor’s degree in hospitality management and/or business is preferred but not required Salary range for this position, based on experience, is $66,400.00 to $83,000.00. This position is eligible for a performance-based incentive program. Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching, and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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