NDM Hospitality Services
Director of Sales
NDM Hospitality Services - Kissimmee, Florida, United States, 34747
Work at NDM Hospitality Services
Overview
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Overview
JOB SUMMARY
The Director of Sales will be a selling role. The position will have an individual booking goal as well as team goal. You will assist the Complex GM with directing the group sales managers' solicitation efforts. Accountable to market performance and meeting budget, forecast, and optimal business mix targets. Develop strategies to include market mix, pricing, status, and direct Group Sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for NDM Hospitality.
ESSENTIAL RESPONSIBILITIES Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within our properties. Assist the Complex GM to recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and NDM standards of performance are met. Give guidance and counsel staff toward improvement. Assist the Complex GM to compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to, the annual and monthly forecast. Develop and conduct persuasive verbal sales presentations to prospective clients. Assist the Complex GM to initiate preparation of computerized annual business plan and execute plans as outlined, critically examine, and adjust sales plans as deemed necessary by current market conditions. Attend scheduled sales department, and related meetings. Knowledge of the travel industry, current market trends and economic factors. Assist the Complex GM to prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required. Assist the Complex GM to develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Professionally represent NDM and industry organizations and events. Perform any other job-related duties as assigned. REQUIREMENTS Competencies, skills, attributes, experience, licenses, certifications, required)
Proficiency in Microsoft Word, Excel, and Delphi. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required. Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations. Ability to stand and move throughout properties and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. PREFERRED competencies & qualifications
Bachelor's degree preferred. 5+ years of sales leadership in similar sized operation preferred.
The Director of Sales will be a selling role. The position will have an individual booking goal as well as team goal. You will assist the Complex GM with directing the group sales managers' solicitation efforts. Accountable to market performance and meeting budget, forecast, and optimal business mix targets. Develop strategies to include market mix, pricing, status, and direct Group Sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for NDM Hospitality.
ESSENTIAL RESPONSIBILITIES Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within our properties. Assist the Complex GM to recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and NDM standards of performance are met. Give guidance and counsel staff toward improvement. Assist the Complex GM to compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to, the annual and monthly forecast. Develop and conduct persuasive verbal sales presentations to prospective clients. Assist the Complex GM to initiate preparation of computerized annual business plan and execute plans as outlined, critically examine, and adjust sales plans as deemed necessary by current market conditions. Attend scheduled sales department, and related meetings. Knowledge of the travel industry, current market trends and economic factors. Assist the Complex GM to prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required. Assist the Complex GM to develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Professionally represent NDM and industry organizations and events. Perform any other job-related duties as assigned. REQUIREMENTS Competencies, skills, attributes, experience, licenses, certifications, required)
Proficiency in Microsoft Word, Excel, and Delphi. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required. Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations. Ability to stand and move throughout properties and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. PREFERRED competencies & qualifications
Bachelor's degree preferred. 5+ years of sales leadership in similar sized operation preferred.