Aston Carter
Outreach Specialist
Aston Carter - Louisville, Kentucky, us, 40201
Work at Aston Carter
Overview
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Overview
Outreach Specialist
Must be located in Jefferson County, KY
Description
Participate in training and certification activities to gain an understanding of all facets of outreach benefits.
Independently schedule and conduct enrollment assistance at designated locations.
Provide assistance to persons as they enroll or enter information into the outreach benefits self-service portal.
Track the status of pending applications and upload customer documents.
Submit documentation for Manual ID Verification for customers unable to verify their identity through Experian.
Provide information and services in a fair, accurate, and impartial manner.
Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by kynect, including individuals with limited English proficiency, using available tools such as fact sheets, Language Line, and functions for individuals with disabilities.
Respond to customer inquiries by confirming understanding of each inquiry; gathering and researching information; assembling and providing information; and verifying the customer understands the information and answer.
Generate and submit weekly reports of required data, including but not limited to, numbers of applications, enrollments, and renewals, demographics of
persons served, hours worked on-site and for enrollment assistance, numbers and types of referrals sent and received, number of appointments, and individuals assisted.
Skills
social service, social work, human service, community outreach, Computer skills, planning and organizational skills, Customer service, Support, Data entry, Microsoft office
Top Skills Details
social service,social work,human service,community outreach,Computer skills,planning and organizational skills
Additional Skills & Qualifications
Knowledge of community resources.
Knowledge of the Affordable Care Act.
Skill in use of computers and applicable applications.
Skill in the preparation of detailed reports and plans.
Skill in strong interpersonal and customer service skills.
Ability to present information to various populations in an appropriate manner.
Ability to establish and maintain effective working relationships with coworkers, clients, family members, and professional staff.
Ability to prioritize work, meet deadlines, schedule and keep appointments.
Ability to keep accurate records.
Ability to maintain composure under stressful situations.
Ability to work independently.
Experience Level
Entry Level
Work Environment/ Schedule
This position is considered a "hybrid" role
CONSIST OF DAY TRAVEL
Will be travelling to select locations in the Jefferson county area to set up enrollment booths
Typically a Mom-Fri (occasional weekends depending on events for example- KY state fair or other government events, etc)
Hours range depending on events as well but a standard 8am-5pm
This is currently working on a 12 month contract to hire
Pay and Benefits
The pay range for this position is $20.52 - $20.52/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jeffersontown,KY.
Application Deadline
This position is anticipated to close on Apr 7, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Must be located in Jefferson County, KY
Description
Participate in training and certification activities to gain an understanding of all facets of outreach benefits.
Independently schedule and conduct enrollment assistance at designated locations.
Provide assistance to persons as they enroll or enter information into the outreach benefits self-service portal.
Track the status of pending applications and upload customer documents.
Submit documentation for Manual ID Verification for customers unable to verify their identity through Experian.
Provide information and services in a fair, accurate, and impartial manner.
Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by kynect, including individuals with limited English proficiency, using available tools such as fact sheets, Language Line, and functions for individuals with disabilities.
Respond to customer inquiries by confirming understanding of each inquiry; gathering and researching information; assembling and providing information; and verifying the customer understands the information and answer.
Generate and submit weekly reports of required data, including but not limited to, numbers of applications, enrollments, and renewals, demographics of
persons served, hours worked on-site and for enrollment assistance, numbers and types of referrals sent and received, number of appointments, and individuals assisted.
Skills
social service, social work, human service, community outreach, Computer skills, planning and organizational skills, Customer service, Support, Data entry, Microsoft office
Top Skills Details
social service,social work,human service,community outreach,Computer skills,planning and organizational skills
Additional Skills & Qualifications
Knowledge of community resources.
Knowledge of the Affordable Care Act.
Skill in use of computers and applicable applications.
Skill in the preparation of detailed reports and plans.
Skill in strong interpersonal and customer service skills.
Ability to present information to various populations in an appropriate manner.
Ability to establish and maintain effective working relationships with coworkers, clients, family members, and professional staff.
Ability to prioritize work, meet deadlines, schedule and keep appointments.
Ability to keep accurate records.
Ability to maintain composure under stressful situations.
Ability to work independently.
Experience Level
Entry Level
Work Environment/ Schedule
This position is considered a "hybrid" role
CONSIST OF DAY TRAVEL
Will be travelling to select locations in the Jefferson county area to set up enrollment booths
Typically a Mom-Fri (occasional weekends depending on events for example- KY state fair or other government events, etc)
Hours range depending on events as well but a standard 8am-5pm
This is currently working on a 12 month contract to hire
Pay and Benefits
The pay range for this position is $20.52 - $20.52/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jeffersontown,KY.
Application Deadline
This position is anticipated to close on Apr 7, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.