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Description: The Overnight Customer Service Representative (CSR) plays a vital role in supporting the store leadership team by completing various store-level tasks. This position involves responsibilities in areas such as food service, point of sale operations, customer service, and general housekeeping. The CSR is dedicated to ensuring that every customer has an exceptional experience at Royal Farms, creating loyal customers through outstanding service. Duties and Responsibilities: Deliver exceptional customer service by maintaining a friendly and inviting environment, greeting customers, and demonstrating product knowledge. Respond promptly to customer inquiries and assist in merchandise selection. Communicate effectively with the leadership team regarding customer needs, vendor issues, and product damages. Operate the cash register, properly handling transactions and maintaining cash drawer levels. Engage with customers using the Self-Service machines, assisting and educating them to enhance their checkout experience. Ensure compliance with laws by checking ID for restricted product purchases, such as tobacco and alcohol. Prepare made-to-order food and beverages accurately according to specifications. Maintain store stock levels by replenishing products and monitoring expiration dates. Conduct customer fuel transactions and oversee activities at the fuel court. Adhere to Royal Farms safety, security, and operational procedures. Maintain a clean and organized work area, reporting any unsafe conditions. Complete additional tasks as assigned by management. Requirements: Must be at least 17 years old. Strong interpersonal, verbal, and written communication skills. Organizational and decision-making abilities. High school diploma or GED preferred. Basic math and computer skills are required. Able to follow instructions and accept authority. Capable of lifting and carrying up to 50 lbs. Must be able to lift, bend, and stand for an extended period. Additional Info: Employees working overnight shifts receive a higher starting pay. Shifts typically begin between 10 PM and 12 AM.