Pura Vida Miami
Corporate Trainer, Guest Experience
Pura Vida Miami - New York, New York, us, 10261
Work at Pura Vida Miami
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Overview
This range is provided by Pura Vida Miami. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr - $85,000.00/yr CORPORATE TRAINER, GUEST EXPERIENCE We are a lifestyle brand! If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry. We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year. We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn. RESPONSIBILITIES: Motivate and direct team members to consistently deliver an exceptional dining experience. Ensure company standards are upheld in every detail of our atmosphere and service. Lead workshops in your region to provide ongoing training and development for our team members. Support in getting new team members acclimated to our service standards and POS1 system. Be knowledgeable in our history, culture, and mission to be able to engage in conversations with our customers. Create a welcoming, positive and memorable experience for guests, encouraging repeat visits and strengthening guest loyalty. Uphold and reinforce all Pura Vida Miami procedures and policies pertaining to our service and with our food runners and POS1 teams. Strive for five-star reviews and actively encourage team members to do the same. Develop a deep understanding of our menu, including all modifications, ingredients, and allergies. Lead by example, demonstrating exceptional customer service and effectively addressing any guest concerns. Embody a First Team Mentality, fostering teamwork and collaboration. Find ways to personalize the guest experience, strengthening customer connections to our brands. QUALIFICATIONS 1+ years of experience in the hospitality/restaurant industry; full-service restaurant experience preferred. Dynamic leader with strong communication, organizational and problem-solving skills. Friendly, professional and customer-focused with a passion for delivering exceptional service. Ability to work in a fast-paced, high-demand environment and multi-task effectively. Passionate about health and wellness is a plus. Must be able to frequently lift and or move up to 50 pounds. Engaging presenter with the ability to captivate an audience and deliver exciting, impactful training. Proficient with basic knowledge of Excel and POS systems. BENEFITS: Health & Wellness – Medical, Dental & Vision PTO Discounted Meals Seniority level
Associate Employment type
Full-time Job function
Training Industries
Restaurants
#J-18808-Ljbffr
$80,000.00/yr - $85,000.00/yr CORPORATE TRAINER, GUEST EXPERIENCE We are a lifestyle brand! If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry. We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year. We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn. RESPONSIBILITIES: Motivate and direct team members to consistently deliver an exceptional dining experience. Ensure company standards are upheld in every detail of our atmosphere and service. Lead workshops in your region to provide ongoing training and development for our team members. Support in getting new team members acclimated to our service standards and POS1 system. Be knowledgeable in our history, culture, and mission to be able to engage in conversations with our customers. Create a welcoming, positive and memorable experience for guests, encouraging repeat visits and strengthening guest loyalty. Uphold and reinforce all Pura Vida Miami procedures and policies pertaining to our service and with our food runners and POS1 teams. Strive for five-star reviews and actively encourage team members to do the same. Develop a deep understanding of our menu, including all modifications, ingredients, and allergies. Lead by example, demonstrating exceptional customer service and effectively addressing any guest concerns. Embody a First Team Mentality, fostering teamwork and collaboration. Find ways to personalize the guest experience, strengthening customer connections to our brands. QUALIFICATIONS 1+ years of experience in the hospitality/restaurant industry; full-service restaurant experience preferred. Dynamic leader with strong communication, organizational and problem-solving skills. Friendly, professional and customer-focused with a passion for delivering exceptional service. Ability to work in a fast-paced, high-demand environment and multi-task effectively. Passionate about health and wellness is a plus. Must be able to frequently lift and or move up to 50 pounds. Engaging presenter with the ability to captivate an audience and deliver exciting, impactful training. Proficient with basic knowledge of Excel and POS systems. BENEFITS: Health & Wellness – Medical, Dental & Vision PTO Discounted Meals Seniority level
Associate Employment type
Full-time Job function
Training Industries
Restaurants
#J-18808-Ljbffr