Valence Care Family of Home Care Companies
Receptionist/Admin Clerk
Valence Care Family of Home Care Companies - Brooklyn, New York, United States, 11210
Work at Valence Care Family of Home Care Companies
Overview
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Overview
Location : Brooklyn, NY
Position Type : Full-Time (Monday through Friday)
Overview : A family of home health care agencies is seeking a reliable and organized Receptionist/Admin Clerk to join our team in Brooklyn, NY. This role will involve providing front-line customer service, assisting with administrative tasks, and supporting the overall efficiency of the office. The ideal candidate will be experienced, detail-oriented, and have strong communication skills.
Key Responsibilities : Answering Phone Calls : Receive and manage inbound calls, provide information to callers, and route calls to the appropriate team member or department. Assisting Walk-Ins : Greet and assist walk-in visitors, ensuring they are directed to the correct person or department in a timely and professional manner. Call Transfers : Accurately transfer calls to the appropriate party or department, ensuring clear communication and minimal wait times for callers. Administrative Tasks : Perform general office duties such as data entry, managing paperwork/mail, and maintaining filing systems. Customer Service : Provide excellent service to clients, patients, and family members, answering inquiries and ensuring their needs are addressed promptly and professionally. Microsoft Office Suite : Utilize Microsoft Office Suite (Word, Excel, Outlook) for daily tasks, including data entry, document preparation, and email correspondence. Additional Tasks : Assist with other tasks and projects as requested by management to ensure smooth office operations. Qualifications :
Experience : At least 1-2 years of experience in a receptionist or administrative role, preferably within the healthcare or home health care industry. Computer Skills : Proficient in using computers and the Microsoft Office Suite (Word, Excel, Outlook). Communication : Excellent verbal and written communication skills. Customer Service : Strong interpersonal skills with the ability to interact with clients and staff in a professional and courteous manner. Multitasking : Ability to prioritize tasks and handle a variety of responsibilities in a fast-paced environment. Organization : Strong attention to detail and ability to maintain accurate records and files. Multilingual
(Preferred): Ability to speak additional languages is a plus, as it helps in serving a diverse client base.
Work Schedule : Monday through Friday, standard office hours (9:00 AM to 5:00 PM).
Compensation : Competitive salary based on experience, ranging from $20-$22 an hour.
Overview : A family of home health care agencies is seeking a reliable and organized Receptionist/Admin Clerk to join our team in Brooklyn, NY. This role will involve providing front-line customer service, assisting with administrative tasks, and supporting the overall efficiency of the office. The ideal candidate will be experienced, detail-oriented, and have strong communication skills.
Key Responsibilities : Answering Phone Calls : Receive and manage inbound calls, provide information to callers, and route calls to the appropriate team member or department. Assisting Walk-Ins : Greet and assist walk-in visitors, ensuring they are directed to the correct person or department in a timely and professional manner. Call Transfers : Accurately transfer calls to the appropriate party or department, ensuring clear communication and minimal wait times for callers. Administrative Tasks : Perform general office duties such as data entry, managing paperwork/mail, and maintaining filing systems. Customer Service : Provide excellent service to clients, patients, and family members, answering inquiries and ensuring their needs are addressed promptly and professionally. Microsoft Office Suite : Utilize Microsoft Office Suite (Word, Excel, Outlook) for daily tasks, including data entry, document preparation, and email correspondence. Additional Tasks : Assist with other tasks and projects as requested by management to ensure smooth office operations. Qualifications :
Experience : At least 1-2 years of experience in a receptionist or administrative role, preferably within the healthcare or home health care industry. Computer Skills : Proficient in using computers and the Microsoft Office Suite (Word, Excel, Outlook). Communication : Excellent verbal and written communication skills. Customer Service : Strong interpersonal skills with the ability to interact with clients and staff in a professional and courteous manner. Multitasking : Ability to prioritize tasks and handle a variety of responsibilities in a fast-paced environment. Organization : Strong attention to detail and ability to maintain accurate records and files. Multilingual
(Preferred): Ability to speak additional languages is a plus, as it helps in serving a diverse client base.
Work Schedule : Monday through Friday, standard office hours (9:00 AM to 5:00 PM).
Compensation : Competitive salary based on experience, ranging from $20-$22 an hour.