Director of Cybersecurity Consulting
REDW - Albuquerque, New Mexico, United States, 87101
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Overview
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honors for both the state of Arizona and the state of New Mexico. AZCentral and The Albuquerque Journal also recognized REDW with special Cultural Excellence awards in Compensation, Remote Work, and Formal Training categories. The Director of Cybersecurity Consulting performs and supervises a broad range of consulting IT and cybersecurity services, including assessing the IT/Security environment and general IT and Security controls of clients and preparing and signing-off on workpaper documentation needed related to the IT/Security assessments performed. The Director of Cybersecurity Consulting will focus their duties and responsibilities in four major areas. ESSENTIAL FUNCTIONS Complete assessments of the IT/Security environment and general IT and Security controls for Cybersecurity clients, including preparing and signing-off on documentation needed to comply with respective Governance, Risk, and Compliance standards. Responsible for continuing education requirements to be able to consult and provide high value services to clients. In coordination with the REDW marketing department, expands the brand awareness and market presence over cyber security services. Identifies new opportunities for REDW cyber security services and works closely with REDW service line leaders to secure these opportunities as new work for REDW. Provide direct billable client services to REDW clients in line with department chargeable hour expectations. Provides continuous attention, communication, and coordination to clients. Builds relationships with senior level client personnel. Obtains client expectations from management team and strategizes plan to meet client expectations. Keeps key REDW team members informed about issues and helps prepare information to be communicated to the client and documents key client discussions. Develops project hour/cost budgets. Provides supervision, assistance and feedback to team members. Responsible for ongoing training, mentoring and development of team members. Provides timely information about scope changes and negotiates appropriate fee relationships. Coordinates with key REDW team members to achieve committed deadlines. Actively engage in the industries and communities that you participate in with the direct intention of developing Business Development opportunities for the firm and the department. Engage in activities to actively sell work the department and firm can service through participating in the preparation and submission of proposals, meeting with prospective clients, collaborating with team members throughout the firm to offer additional services to existing clients, and to proactively engaging in business development activities (e.g., attending REDW sponsored events, attending, and if possible presenting at, conferences, workshops, webinars and seminars, etc.). Properly define the scope of the client service engagements within the engagement letter and work directly with the client service team to assure there is no scope expansion. If scope expansion occurs, assure that an appropriate discussion has occurred with the client regarding potential additional fees and delivery time impacts. Serve as the go to person for all client engagement or client service team matters and decisions. Works closely with REDW leadership to develop a strategic plan to grow REDW’s presence for cyber security services. Identifies strong candidates to fill the hiring needs identified in the strategic. KNOWLEDGE AND SKILLS Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; May manage project team activities. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change;
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