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The primary purpose of this position is to lead the pharmacy leadership team in our stores with the execution of our RxEvolution, while adhering to company policies, procedures and programs that help our customers achieve our purpose of whole health for life, while earning and keeping their trust, and maximizing clinical services, AIM, integrative medicine, script growth, margin and profitability, and effective communication, conflict resolution and the ability to inspire the pharmacy team. The incumbent is also required to perform all tasks in observance with Rite Aid's brand and strategy and adhere to our purpose, values, mission and our associates and customer experience.

Job Responsibilities

• Lead and empower Pharmacy Managers to execute on our RxEvolution by running an efficient pharmacy while executing the company business strategy and pharmacy services based on state and federal regulations.
• Conduct frequent store visits and complete the pharmacy audits to assess compliance, conditions and performance. Identify sustainable solutions to improve areas of opportunities that impact the business and pharmacy operations to drive sales, script growth and profits in all stores (in area of responsibility).
• Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback and ensuring all required training is scheduled and completed. Foster a culture of training and development, accountability, and promote career advancement to create a succession plan.
• Hustle with humility by demonstrating excellent customer service and utilizing key performance indicators to improve customer satisfaction. Engage our brand ambassadors to champion excellent customer service and greet, engage and thank (G.E.T) in our store and empower them to resolve customer service issues.
• Responsible for maintaining compliance for the Rite Prescription program partnering with Division President on peer review and quality of Rx incident responses and Controlled Substance Loss reporting.
• Complete company required certifications, education and training. These requirements include but are not limited to Whole Being Health including traditional medicine and holistic wellness and alternative therapies, support for clinical service activities, and training for regulatory requirements.
• Monitor and maintain proper compliance standards with all federal/state regulations including DEA, Board of Pharmacy, HIPAA, ADA, CIA, etc, and resolve any issues with noncompliance implementation or training required to bring store/individual into compliance.
• Monitor and manage inventory initiatives to ensure that they are implemented correctly, resolve any issues that arise and coach teams for improved performance.
• Collaborate with divisional, regional, regional tech specialist and store teams in the planning, development, and execution of the regions business plans and objectives to achieve sales, script growth, margin and profitability. Additionally, build a customer centric culture while fostering a culture of associate engagement.
• Lead the recruitment, selection and hiring of Pharmacy Management and key positions. Provide leadership to pharmacy team in staffing for service, workload, and expense control by ensuring full utilization of Workforce Management.

Qualifications

EDUCATION REQUIREMENTS

Area of Specialization: Pharmacy (PharmD) - Required

LICENSES/CERTIFICATIONS

Licenses/Certifications:

• Active Pharmacist license in good standing for the state in which one works - Required
• Immunization Certification - Required
• CPR Certification - Required

KNOWLEDGE, SKILLS AND ABILITIES

• Building Customer Relationships: Ensuring the customer's internal or external needs are met. - Required
• Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds. - Required
• Driving Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for customers. - Required
• Building Talent: Planning and supporting the development of individuals' knowledge, skills, and abilities so they can fulfill job responsibilities effectively. - Required
• Customer Focus: Ensuring that customer's perspective is a driving force behind strategic priorities, business decisions, org process and individual activities. - Required
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits. - Required
• Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization. - Required

WORK EXPERIENCE

5 years of experience in Retail and/or Pharmacy Management - Required

Why Rite Aid

If you want to make a difference, Rite Aid is the right place. While Rite Aid is big, it still feels small — you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.