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Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept, offering creatively crafted interpretations of Food and Beverage with a Minnesota twist. Amenities include an indoor heated junior Olympic-sized pool, whirlpool, 24-hour fitness center, and a recent full remodel with a local Minnesotan theme.

Company Overview:

SPIRE Hospitality specializes in creating memorable guest experiences and delivering top-tier service across hotels and resorts nationwide. We provide support, tools, and opportunities to help you succeed, grow, and excel in your hospitality career.

Our benefits package includes: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access, pre-paid legal support, flexible spending accounts, 401K, life insurance, critical illness coverage, short & long-term disability, paid time off, wellness programs, hotel discounts, and more!

Job Overview:

Coordinate outlet staff activities to deliver quality products and service to restaurant customers.

Responsibilities and Duties:

• Deliver exceptional customer service by setting a positive example, promptly addressing guest requests, concerns, and complaints to ensure overall satisfaction.
• Foster strong working relationships within Food & Beverage and other hotel departments.
• Monitor food quality and service standards throughout the facility and kitchen areas.
• Evaluate operational cost-effectiveness; develop and implement cost-saving and profit-enhancing measures.
• Interview, hire, and train staff in Food & Beverage procedures and techniques for efficient operation.
• Collaborate with the Director of Food & Beverage on bar and restaurant operations.
• Support collaboration between Banquets and Kitchen departments.

Ensure all F&B equipment and storage areas are properly maintained and cleaned.

Working Conditions:

Environmental Conditions:

Inside: Primarily inside work, protected from weather but not temperature changes, with approximately 75% or more of the time spent indoors.

Qualifications:

Education:

High school diploma or equivalent; college degree preferred.

Experience:

At least two years of Food & Beverage supervisory experience; hotel F&B experience is a plus. Previous hotel or restaurant management experience is advantageous.

Licenses or Certificates:

Food Handlers certification required; CPR certification preferred.

Other:

Additional language skills are a plus.

SPIRE Hospitality is an equal opportunity employer. For more information, see the EEOC poster and OFCCP policy links provided.

Participation in E-Verify is required.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Customer Service

Industries

• Hospitality and Restaurants

Referrals can increase your interview chances at Renaissance Minneapolis Bloomington Hotel by 2x.

Inferred from the description for this job

Medical insurance, Vision insurance, 401(k), Disability insurance

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