1358 56th St, Brooklyn, NY 11219, USA Req #25267
Make a bigger difference
POSITION OVERVIEW:
The Residence Manager is responsible for the smooth operation of the Intermediate Care Facility (ICF) serving adults with developmental disabilities.
Reporting to the Director of Residence Services, the Residence Manager oversees the day-to-day operations of the program in line with the OPWDD regulations and Director’s instructions and ensures consistent and appropriate program coverage.
KEY ESSENTIAL FUNCTIONS:
Provides on-going training, supervision, and direction to the direct support, clerical, support and maintenance staff. Responsible for ensuring appropriate supervisory feedback to staff including regular performance evaluations.
Ensures appropriate program coverage by staff, including the scheduling of necessary overtime and utilization of per-diem staff. Key player in the recruitment process for new staff (direct support, clerical, support and maintenance), participates in interviews and provides feedback to all necessary parties regarding candidate selection.
Provides on-site supervision and oversight of staff, including a minimum of one early morning and one late evening site observation per week.
Responsible for the programming and scheduling of daily activities, excursions and trips for individuals as well as ensuring that Sabbath programming and religious practices and customs are observed.
Responsible for the coordination and observation of monthly fire drills.
Maintains regular communication with parents, families or guardians of the individuals.
Responsible for ensuring compliance with all state and federally mandated requirements pertaining to the program (OPWDD, OSHA, COA, Medicaid, etc.).
Oversees the program’s day-to-day workflow procedures, including tasks such as billing, recruitment e-PAF processing, Requests to Hire (RTHs), petty cash, personal allowance, etc.
Committed to be on-call to ensure appropriate coverage in the facility and to provide guidance in emergency. May be required to be on-call in order to provide emergency coverage in the event of a serious staff shortage. The on-call responsibility requires to return phone calls within 20 minutes, from the time they were received. This responsibility takes place on weekends and holidays, unless proper, approved accommodations were granted, or ongoing religious exemptions were granted in writing.
Responsible for overseeing all physical plant issues.
Collaborates with the internal quality assurance team to implement recommendations.
Participates in unannounced and announced state audits.
Collaborates with the interdisciplinary team e.g., behavior interventions specialist/qualified behavior specialist, nurse, day programs’ administrators and additional medical and clinical providers to monitor the wellbeing of residents and enhance their lives.
Promotes the individual’s choice and preferences in accordance to the agency and state’s regulations.
Knowledge in Jewish culture and customs.
Providing assistance in managing the individual’s behavior, facilitating a positive, respectful work environment.
Responsible for allowing compliance guidelines and participating in the investigation process.
Responsible for all work surrounding investigations/incidents and incident management including collecting and uploading data in the Alltrac system.
Responsible for entering notes and reviewing individual information on HER.
Attend monthly managerial meetings, participating in monthly IDT meetings, covering other managers/residencies as needed, conducting monthly staff meetings.
Work in tandem with the HR department and Director of Residential regarding all disciplinary actions involving staff.
Other duties as assigned.
CORE COMPETENCIES
for the position include:
Ability to supervise and train staff
Effective leadership and team building skills.
Ability to apply regulatory standards.
EDUCATIONAL/TRAINING REQUIRED:
Minimum education level of a bachelor’s degree in human services required.
EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:
3 years working with the IDD population.
6 years supervisory experience
Familiarity with Orthodox Jewish Practices preferred.
COMPUTER SKILLS REQUIRED:
Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom).
VISUAL AND MANUAL DEXTERITY:
Must be able to review treatment plans and document manually or via computer daily logs.
WORK ENVIRONMENT/PHYSICAL EFFORT:
The position entails lifting clients using a mechanical device, positioning clients, pushing clients in wheelchairs, and transferring clients physically where prescribed.
If you join us, you’ll have these great benefits:
Generous vacation time, in addition to paid agency holidays
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
More on Equal Opportunity:
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.
Job Family Direct Care [200s]
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Employment Indicator 8833 - Hospital - Professional Employees
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Residence Manager