Risk Manager/ Program Monitor
Commonwealth of Massachusetts - Boston, MA, United States
Work at Commonwealth of Massachusetts
Overview
- View job
Overview
An Official website of the Commonwealth of Massachusetts
ALERT
Effective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!
Job Description - Acquired Brain Injury/Moving Forward Plan-Risk Manager/Program Monitor (250001PJ)
The Department of Developmental Services (DDS) Northeast Region is seeking a motivated and experienced individual for the role of Risk Manager/Program Monitor (Compliance Officer III) in the Acquired Brain Injury/Moving Forward Plan (ABI/MFP) Team at the Regional Office in Danvers. The ABI/MFP Waiver Risk Manager/Program Monitor is a member of the Regional ABI/MFP Team working under the direction of the ABI/MFP Waiver Director in collaboration with the Regional Risk Manager to ensure all ABI/MFP risk management systems are in compliance with all risk management, program monitoring, and quality management policies and procedures established by the DDS.
Duties and Responsibilities:
- Member of the ABI/MFP leadership team in the Region; receive information related to on-call events, liaise with SCs around participant specific issues, assist in developing resources to address specific issues, visit site providing supports as appropriate or assigned.
- Chair the CRT.
- Complete a monthly report to the director of ABI/MFP detailing accomplishments/projects for the reporting period.
- Oversee the HCSIS and trigger reporting systems for the ABI/MFP team, following up as needed to ensure completion and review of trigger reports.
- Monitor civil investigations conducted by DDS or DPPC staff and conduct administrative reviews as assigned.
- Support the ABI/MFP team in all risk issues with a focus on ensuring the safety and well-being of the individuals served by the team.
- Establish risk management protocols; oversee risk plans, coordinate risk meetings.
- Serve as the Team’s liaison with the Director of Risk Management, Office of Quality Enhancement, and DDS Investigations.
- Primary liaison to providers for safety planning, QE follow-up, risk and program monitoring concerns, and DPPC complaint follow-up.
- Participate in provider and Team meetings with ABI/MFP Waiver Team members to support follow-up and problem solving with any risk, program monitoring issues, DPPC reporting and follow-up, and HCSIS follow-up.
- Prepare reports and data analysis relative to trends and patterns.
- Deliver content-based training to DDS and Provider staff as requested.
- Oversee Site Monitoring process.
- Complete other duties as assigned.
Preferred Qualifications:
- Familiarity with the population served by the ABI/MFP team.
- Certified Brain Injury Specialist (CBIS).
- Excellent leadership and organizational skills.
- Experience with program evaluation.
- Ability to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations.
- Experience organizing project tasks and coordinating team activities.
- Provide technical assistance to consumers, providers, family members, citizens, and agency personnel specific to risk management, program monitoring, DPPC, and QE.
- Capable of handling confidential information and/or raw data.
- Ability to communicate effectively in written and oral expression.
Agency Requirements:
Possess a current and valid Massachusetts Class D Motor Vehicle Operator's license or equivalent license from the state in which you reside.
Schedule Information:
Full-time - 37.5-hour weekly position. Schedule - Monday through Friday from 8:45 a.m. - 5:00 p.m. Days off - Sunday and Saturday. Eligible to work a hybrid schedule.
About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) an equivalent combination of the required experience and the substitutions below.
Substitutions: A Bachelor's or higher degree may be substituted for a maximum of two years of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
Official Title: Compliance Officer III
Primary Location
Job
Job:
Compliance and Certification
Agency:
Department of Developmental Services
Schedule:
Full-time
Shift:
Day
Job Posting:
Feb 28, 2025, 10:39:40 AM
Number of Openings:
1
Salary:
72,386.86 - 105,347.84 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Christopher Hyppolite, Christina.R.Hyppolite@mass.gov - 8572835830
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes
#J-18808-Ljbffr