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Receptionist

POSITION SUMMARY

We are seeking a highly motivated and organized Front Desk Receptionist to join our team. This is an entry-level administrative position ideal for candidates looking to grow within a dynamic, team-oriented environment. The Front Desk Receptionist will serve as the first point of contact for employees, guests, and clients, and play a critical role in supporting our day-to-day administrative operations.

This role requires strong communication skills, a friendly demeanor, basic computer proficiency, and the ability to multitask. This person must have a customer service spirit and thrive in a teamwork environment. This role has several potential career paths within Samuel, depending on our ideal candidate’s strengths and interests, including our Administrative, Accounting, Project Controls, Procurement, Marketing, Human Resources, and Document Controls departments.

Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We’ve frequently earned recognition as a top employer, including repeat awards of USA Today’s Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years.

ESSENTIAL JOB FUNCTIONS

Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to –

1. Maintain and update Samuel resumes for staff as needed for project proposals and business development.
2. Coordinate distribution and management of business access cards and parking passes for employees and visitors.
3. Assist with the monthly Samuel newsletter and organize employee celebrations, such as birthdays and work anniversaries.
4. Submit and track building work orders to ensure facility maintenance issues are addressed promptly.
5. Oversee reception area management, ensuring a welcoming and organized space for guests and employees.
6. Provide consistent front desk and phone coverage, directing calls and visitors with professionalism.
7. Receive, log, and distribute all incoming shipments and deliveries.
8. Manage conference room scheduling and support internal meeting coordination logistics.
9. Distribute company-wide communications, including Electronic Publications updates and internal announcements.
10. Maintain and update emergency evacuation lists, including daily sign-in sheets.
11. Support planning and execution of Lunch & Learn sessions and other employee events.
12. Handle postage and outgoing shipping needs for all departments.
13. Coordinate and send out birthday and anniversary gift cards.
14. Prepare new hire name plates and welcome materials in coordination with HR.
15. Organize and manage monthly celebration events, including refreshments, decorations, and coordination with department leads.
16. Assist in forwarding building and medical emergency calls to appropriate contacts in a timely and accurate manner.

Qualifications

MINIMUM QUALIFICATIONS PER JOB LEVEL

• Receptionist – High school diploma or equivalent; no experience required.

SKILLS/ FUNCTIONAL COMPETENCY

Receptionist

• Microsoft Suite - PowerPoint, Excel, Word, Outlook.
• Customer Service.
• Communication Skills.
• Organizational Skills.